About Smartsheet

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow.

Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture.

Responsibilities

• Own the product vision, roadmap, and prioritization for Order-to-Cash and monetization platforms across Smartsheet.
• Define how pricing, packaging, and monetization models (subscription, usage-based, consumption, multi-year agreements) are implemented across systems.
• Partner closely with Product Engineering, Sales Operations, and Finance stakeholders to understand monetization workflows, constraints, and opportunities.
• Steward the end-to-end lifecycle from quote to provisioning to billing to revenue alignment across systems.
• Define and evolve entitlement and provisioning models that connect the core product platform with GTM and billing systems.
• Ensure reliable integrations and data flows across Salesforce, product platforms, billing systems, and financial systems.
• Translate complex monetization and pricing requirements into clear system-level decisions, tradeoffs, and prioritization.
• Balance flexibility for new business models with system integrity, auditability, and operational simplicity.
• Identify and resolve inconsistencies, inefficiencies, and risks across monetization workflows and system boundaries.
• Partner with Engineering teams to design scalable, integration-driven solutions that support evolving SaaS and AI-driven business models.
• Establish and monitor metrics that track monetization system health, accuracy, and operational performance.
• Communicate roadmap direction, tradeoffs, and system constraints clearly to senior leadership and stakeholders.
• Support governance, readiness, and lifecycle planning for monetization-related system changes and enhancements.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field — or equivalent practical experience.
• 7+ years of experience supporting enterprise systems as a Product Manager, Systems Analyst, or similar role, with increasing ownership and scope.
• Strong experience working within Order-to-Cash, billing, subscription, or monetization systems in a SaaS environment.
• Deep understanding of SaaS business models including subscriptions, usage-based pricing, consumption models, and revenue workflows.
• Experience working across multiple enterprise systems such as Salesforce, billing platforms, and financial systems.
• Strong systems thinking and ability to translate complex cross-system workflows and data flows into clear product direction and prioritization decisions.
• Strong analytical and both verbal and written communication skills with the ability to influence without authority.
• Legally eligible to work in the U.S. on an ongoing basis.

Perks & Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees.
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay).
• Flexible Time Away Program, plus Sick Time Off.
• US employees receive 12 paid holidays per year.
• Up to 24 weeks of Parental Leave.
• Personal paid Volunteer Day to support our community.
• Opportunities for professional growth and development including access to Udemy online courses.

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees.