Role Overview
Yendo empowers individuals to build a stronger financial future using AI and automation. As a Principal Product Manager, you'll lead product for the team focused on our internal AI and automation platforms.Responsibilities
- Own and evolve the product vision, strategy, and roadmap for Yendo's AI & ops automation, fraud, and engineering-productivity platforms.
- Use AI to automate operational workflows e2e, lowering cost-to-serve while improving CSAT.
- Conduct quantitative and qualitative research with ops users and cardholders, defining KPIs.
- Advocate for the user and bring product insights into company-wide business decisions.
- Communicate critical information clearly and foster a collaborative working environment.
What Youβll Need
- 6+ years of experience in product management in high-growth tech environments.
- Proven ability to lead small, cross-functional teams to deliver measurable results.
- Strong analytical skills and the ability to turn insights into actionable strategies.
- Exceptional communication skills and the ability to influence stakeholders.
- A customer-first mindset with a passion for solving real-world problems.
- AI Product Fluency with daily use of LLMs for various tasks.
Nice-To-Haves
- Domain experience in fintech, consumer apps or AI Automation.
- Expertise in building internal tools for operations or engineering.
- Technical background in software engineering.
Why join us
- Make a real impact on lives by addressing the financial exclusion of millions.
- Join an executive team with strong backgrounds in successful startups and public companies.
- Work with leading VCs and successful minds behind major tech innovations.
- Flexible remote-first work environment with offices in key cities.
- Competitive salary, equity offers, and comprehensive benefits.
Our core values
- Prioritize our customers' needs to solve real problems and create meaningful solutions.
- Communicate openly to build trust through integrity and clarity.
- Empower fair contributions by fostering an inclusive culture.
- Strive for excellence and deliver results that make a lasting impact.
- Challenge norms and seek to redefine boundaries for innovation.
- Collaborate respectfully to foster collective success.
