Position Summary

Key Responsibilities

• Understand company strategy and how it connects to Product strategy and assigned scope.
• Become the product expert for the Advanced Insights module, including its reporting capabilities, data sources, and the value it delivers to Skilled Nursing and Senior Care customers.
• Work directly on business intelligence reports, delivering new features and enhancements that improve usability, insight generation, and customer outcomes.
• Support and evolve existing reporting (e.g., rehospitalization metrics, quality measures, and outcomes-focused reports) to help facilities deliver high-quality care.
• Update and expand reporting with new datasets, including state-based reimbursement reporting and enhancements driven by evolving regulatory and customer needs.
• Collaborate on the adoption and integration of new visualization tools and technologies to improve reporting experiences.
• Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
• Maintain a prioritized backlog, leveraging tools such as JIRA and Aha! to develop detailed user stories, acceptance criteria, and requirements for engineering teams.
• Contribute to product roadmap development using Aha!, supporting feature definition, prioritization, and alignment with business goals.
• Partner closely with Insights Engineering teams (including application and data modeling functions) to deliver high-quality, end-to-end product experiences.
• Work with engineering, data, and AI platform teams to ensure seamless data flow across reporting and analytics pipelines.
• Leverage AI tools (e.g., Claude) to support JIRA and Aha! workflows, create internal and external presentation materials, and conduct research to inform product decisions.
• Work with customers and internal stakeholders to validate product-market fit and continuously assess opportunities to improve products and services.
• Identify, communicate, and bring the right people together to manage risks in a timely and effective manner.

Required Skills & Qualifications

• Bachelor’s degree in business, computer science, or a healthcare-related field of study.
• 1–3 years of experience working in product management or a related discipline, preferably within a health tech SaaS environment.
• Familiarity with Agile methodologies and tools such as JIRA and Aha! for backlog management, story creation, and roadmap planning.
• Experience or exposure to business intelligence and data visualization tools such as Power BI, Tableau, or React-based reporting frameworks.
• Nice to have: experience with GoodData, Power BI, Tableau or similar analytics platforms.
• Understanding of healthcare data, including quality programs, reimbursement models, or clinical/operational reporting.
• Exposure to data-driven product development, including working with datasets, reporting pipelines, and analytics workflows.
• Foundational understanding of AI tools and their application in product workflows, research, and content creation.
• Data-driven mindset with experience managing and delivering insights and reports to diverse stakeholders.
• Strong collaboration skills with the ability to work cross-functionally across Product, Engineering, Data, and Operations teams.
• Demonstrated ability to take initiative, adapt in a fast-paced environment, and execute against defined goals.
• Strong communication skills, with the ability to tailor messaging for both technical and non-technical audiences.

Equal Employment Opportunity