An Introduction to Primer
Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.
Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, weโre building the payments layer the worldโs best companies rely on.
Learn more about our culture >
Which Team Will You Be Joining?
Product at Primer owns the systems that move money for some of the most demanding merchants in the world. We are building payments infrastructure that has to be correct, resilient and fast, in a space where the edge cases are the job, not an afterthought.
In the growth team, youโll build the payments platform for the next generation of startups. Youโll help build the self-serve onboarding and platform experience that lets merchants integrate seamlessly and grow with us from seed to scale.
You will own growth as a product area: a coherent space made up of several related problems, with outcomes that persist over quarters and years rather than a single initiative. You set the direction for that area, decide what gets solved and what deliberately does not, and own how success is measured.
You will report into our VP of Product and work day-to-day with a dedicated engineering team and design partner, alongside GTM, RevOps and Product Marketing. Primer is remote-first and globally distributed, and always will be. We run on written thinking, low bureaucracy and real ownership. You build it, you own it, end to end.
What will you be doing?
- Owning the strategy and outcomes for your product area, translating company objectives into a multi-quarter plan and clear guardrails for what you will and will not build
- Resolving genuine ambiguity with evidence and judgment, not waiting for someone to hand you a brief or a roadmap
- Running discovery and an ongoing insight system for your area: research cadence, merchant and GTM feedback loops, and competitive monitoring that actually changes decisions
- Working closely with engineering on implementation, architecture and long-term technical direction, not just handing over specs
- Setting GTM direction for your area, including positioning and pricing input, in partnership with RevOps and Product Marketing
- Making sophisticated trade-offs across scope, quality and timing, protecting long-term technical health rather than only this quarterโs delivery
- Raising the quality of product thinking around you through clear decision documentation, reusable playbooks and the example you set under pressure
- Acting as a credible product voice with senior internal stakeholders and directly with key merchants
What weโre looking for
Must-haves:
- A track record of owning a product area or substantial problem space end to end, where the outcomes can be traced back to your judgment and execution
- Strong product judgment in ambiguous, high-stakes situations, with the ability to explain your reasoning clearly
- Comfort working deeply with engineers on technical and architectural trade-offs, enough fluency to be a real partner rather than a translator
- Evidence-led decision making: you use data, research and merchant input to decide, and you know when the evidence is thin
- The ability to influence senior stakeholders and align conflicting interests without relying on authority
Nice-to-haves:
- Experience in payments, fintech or another complex, regulated or infrastructure domain
- Experience building or improving the systems and rituals a product team runs on
You may not like it here
- You are expected to set the strategy for your area, including what not to build. If you do your best work executing a plan someone else owns, this is not the role.
- We are remote-first and async by default. If you need people physically around you, or real-time availability to feel productive, this is a real adjustment, not a perk.
- Context and priorities shift as we learn. You will sometimes change direction on work you were attached to, and you need to be able to do that without it derailing you.
- Feedback here is direct, frequent and not softened. You are expected to give it as well as take it.
Whatโs the culture like at Primer?
Weโre building a culture where people can do their best work and be proud of the impact they have. Youโll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants.
We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities.
The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But thereโs a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. Itโs never something you face alone.
Our benefits
๐ We are fully remote and globally distributed; and have been since day one
๐ฐ Competitive share options
๐ด Uncapped holiday, with 25 days minimum to be taken
๐ฃ๏ธ Co-working space access across major cities
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Workations & Company Retreat
๐ป The best equipment for your role
๐ ยฃ500 towards your home office setup
๐ Generous learning budget
๐ฅ Private Medical Insurance
๐ A broad set of additional perks and benefits (depending on location)
