The role

Our Product Manager will own the onboarding and account management journey, sign-up through verification, approval, and first deposit/trade; accountable for conversion, drop-offs, and time-to-value.

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You’ll lead our Alloy EV/KYC decisioning (cascade, match rates, retries) to maximise coverage with minimal friction, and improve back-office operations to boost straight-through processing.

You’ll also deliver withdrawal fraud prevention and account security controls: step-up verification, MFA, withdrawal blocks; balanced against risk and customer experience.

You’ll work cross-functionally with Engineering, Compliance, Risk, Operations, UX, and Analytics to ship measurable outcomes across multiple jurisdictions.

As our Product Manager, your key responsibilities will include:

• Develop and execute the product strategy for client onboarding and account/profile management, aligned to commercial growth, regulatory obligations, and risk appetite.
• Own the end-to-end onboarding and activation funnel, monitoring performance, diagnosing drop-offs, and delivering measurable uplift through iterative optimisation
• Lead discovery → design → delivery for enhancements across onboarding, verification, and post-onboarding account settings(security, profile, recovery flows).

• Define, implement, and continuously optimise Alloy EV provider configurations and cascades to maximise verification coverage and approval rates while reducing customer friction.

• Partner with Compliance, Risk, and Legal to ensure KYC/AML, disclosures, suitability and record-keeping requirements are met across licences and jurisdictions.

• Improve back-office onboarding workflows by reducing manual review volumes, rework, and handling times through better tooling, queue management, exception paths, and clear SLAs.

About you

• 2–3 years’ product management experience, with demonstrable outcomes improving onboarding/activation funnels(signup → verification → approval → first deposit/trade).

• Experience in regulated financial services(broker, fintech, payments, crypto) with a strong grasp of compliance-by-designand operating in risk-managed environments.

• Strong analytical capability: funnel analysis, cohorting, experimentation mindset(A/B testing where appropriate),and ability to translate insights into prioritised product work.

• Hands-on knowledge of identity verificationand KYC/eKYC ecosystems(document verification, liveness, risk signals, retry/exception flows, provider tuningand coverage optimisation).

• Understanding of back-office onboarding operations: manual review queues, SLAs, exception handling, rework reduction,and designing for STP. s

• Product judgement for onboarding UX: clear guidance, error states, recovery flows,and balancing conversion with trust, security,and regulatory obligations.

Why You Will Enjoy Working with US

• Competitive salary structure including company bonus scheme
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 4 weeks per year
• 10 days of Company paid sick leave annually
• 21 days of paid vacation within the first year of employment, increasing to 25 days after one year
• 3 paid volunteering days per year & Workplace Giving Program
• Comprehensive medical insurance with coverage for your healthcare needs
• Pension fund
• Employee referral bonuses for referring top talent to the company
• Ongoing personal development & learning opportunities
• Periodic recognitionand reward programs for outstanding performanceand achievements
• Frequent eventsand celebrations
• Genuinely collaborativeand friendly culture
• Employee Assistance Program & Wellbeing Initiatives
• Convenientand cozy office located near the Limassol Municipal Garden

More about Pepperstone

We’re a regulated online Forexand CFD trading platform. With the scale of a global fintechand the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionateand friendly team,and whilst things may not always go to plan, we learn quicklyand move forward with impact. To learn even more visit and

We understand it’s important to do due diligence on a prospective employerand see what our team is saying on . We respect our team members’ experiences and will never pay to remove a negative review.