Product at Innovaccer

The Product team at Innovaccer designs AI-native solutions for healthcare providers, payers, and government organizations: agentic workflows that automate complex clinical and operational processes, intelligent systems that replace manual work at scale, and data infrastructure that makes all of it possible. Every product decision here is a bet on what AI-native healthcare infrastructure needs to look like next, positioning Innovaccer as the autonomous operations platform leader.

If you think in systems, work well with ambiguity, and want your output to have real stakes, this team is where you will do your best work.

About the Role

We are looking for an Experienced Product Manager (PM) to join the Innovaccer product team. This role is ideal for someone with prior product ownership experience in B2B SaaS or healthcare technology who is ready to take end-to-end ownership of meaningful problem spaces.

As an experienced PM, you will operate as a strong product owner for defined Innovaccer modules or workflows, with limited oversight. You will drive discovery, write crisp requirements, make informed trade-offs, and ensure high-quality execution across the product lifecycle.

You will partner closely with senior PMs, design, engineering, and clinical stakeholders to ship impactful features across Innovaccer modules.

Product Discovery & User Understanding

• Partner with PMs to understand user personas(care managers, clinicians, CDI specialists, population health leaders)
• Participate in customer interviews, shadowing, and usability testing
• Analyze user behavior, feedback, and support tickets to identify pain points
• Develop a strong understanding of healthcare workflows, value-based care, and interoperability concepts

Requirements & Execution

• Own PRDs and user stories for defined feature areas
• Translate clinical and operational needs into clear, actionable requirements
• Work closely with engineering to clarify scope, edge cases, and acceptance criteria
• Support sprint planning, backlog grooming, and release readiness

Data & Analytics

• Define success metrics and acceptance criteria for features
• Analyze feature adoption, usage, and outcomes post-launch
• Use data to inform iteration, prioritization, and trade-off decisions

Cross-functional Collaboration

• Partner with Design on UX flows, wireframes, and usability reviews
• Coordinate with QA, clinical SMEs, and implementation teams for validation
• Collaborate with Customer Successand Support during rollout and feedback collection

Product Operations

• Maintain product documentation(PRDs, release notes, internal FAQs)
• Support beta programs, customer communications, and enablement content
• Help triage bugs and prioritize fixes based on user impact

What Success Looks Like (First 6–12 Months)

• Independently owning one or more core workflows or modules
• Acting as the primary product owner for your area with minimal SPM oversight
• Shipping features that measurably improve workflow efficiency, quality, or outcomes
• Writing high-quality PRDs that anticipate edge cases and reduce iteration cycles
• Proactively identifying opportunities for improvement through dataand user feedback
• Being a trusted partner to engineering, design, and clinical stakeholders
• Demonstrating strong judgment in prioritizationand scope decisions

What You Need

• 2-4 years of experience in product management, healthcare technology, or a closely related role
• Bachelors degree in Computer Science
• Demonstrated experience owning features or workflows end-to-end in a B2B SaaS product
• Strong ability to independently drive PRDs, user stories, and backlog prioritization
• Proven analyticaland problem-solving skills with comfort using data to make decisions
• Excellent writtenand verbal communication skills, especially for cross-functional alignment
• Ability to navigate ambiguityand make pragmatic scopeand prioritization decisions
• Comfort working with metrics, dashboards, and post-launch analysis

Preferred Qualifications

• Experience with healthcare data(EHR, claims, HEDIS, risk adjustment, CDI, care management)
• Familiarity with Agile/Scrum development processes
• Experience working with designers and engineers on B2B SaaS products
• Background in clinical workflows, population health, or value-based care

Tools & Skills

• Product tools: Jira, Confluence, Productboard(or similar)
• Analytics: SQL, Amplitude, Looker, or equivalent(nice to have)
• Design collaboration: Figma
• Strong comfort with documentationand structured thinking

Growth & Career Path

This role is designed as a Junior PM position with a clear path to Product Manager. High performers will progressively take on roadmap ownership, strategic problem framing, and cross-module initiatives.

We offer competitive benefits to set you up for success in and outside of work

Here’s What We Offer

• Generous Leaves: Enjoy generous leave benefits of up to 40 days.

• Parental Leave: Leverage one of industry’s best parental leave policies to spend time with your new addition.

• Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We’ve got you covered.

• Health Insurance: We offer comprehensive health insurance to support youand your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most.

• Care Program: Whether it’s a celebration or a time of need, we’ve got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestonesand moments of need.

• Financial Assistance: Life happens,and when it does, we’re here to help. Our financial assistance policy offers support through salary advancesand personal loans for genuine personal needs, ensuring help is there when you need it most.

About Innovaccer

Innovaccer activates the flow of healthcare data, empowering providers, payers,and government organizations to deliver intelligentand connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholderin the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of careand drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health,and Banner Health trust Innovaccer to integratea system of intelligence into their existing infrastructure, extendingthe human touch in healthcare. For more information, visit www.innovaccer.com.

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