Why Coworked

Coworked is building Harmony, an AI coworker that expands enterprise delivery capacity without increasing headcount. Harmony does the real work of project coordination: planning, follow-ups, RAID, status, and cross-team communication, all while fitting naturally into how teams already operate.

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We are looking for a PdM who can own product strategy and execution end-to-end, stay close to customers, partner deeply with engineering,and protect the quality of the user experience from product interactions through our websiteand marketing surfaces.

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Role Summary

You will lead product directionand day-to-day execution across Harmony’s customer experience, core workflows,and web presence. This is a hands-on role for someone who can do discovery, define strategy, drive prioritization, write crisp requirements,and ship with engineering while maintaining a strong design bar.

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You will be expected to find and validate latent needs, translate market signals into a clear roadmap,and ensure that what we ship is cohesive, usable,and consistent across channels.

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Tasks

What You Will Own

Strategy and prioritization

• Define and continuously refine the product strategy in partnership with the CEOand leadership team.
• Build a roadmap grounded in customer value, market pull,and measurable outcomes.

• Drive prioritization using clear frameworks(impact, risk, effort, urgency),and make tradeoffs explicit.

• Identify latent needs through patterns in customer conversations, usage,and operational pain.

Customer engagement and discovery

• Lead customer discovery across pilotsand production deployments, including stakeholder interviewsand workflow mapping.

• Turn qualitative input into sharp product hypotheses, experiments,and validated requirements.

• Partner with salesand customer success to shape messaging, packaging,and the land-and-expand journey.

Execution with engineering

• Translate strategy into executable epics, user stories, acceptance criteria,and release plans.
• Run product ritualsthat keep delivery focused(planning, grooming, sprint reviews, retros, launch readiness).) .
• Align engineering work to customer outcomes while protecting quality, reliability,and security expectations.
• Drive tight feedback loops post-launch: instrumentation, learning, iteration.

UX cohesion across productand web presence

• Maintain a consistent UX narrativeand interaction quality from product experiencesto onboarding contentto the website.

• Ensure product language, workflows,and visuals feel like a capable coworker, not a tool.

• Collaborate with designersand marketing to keep positioningand UX aligned.

What Success Looks Like(first 60 days)

• A clear product strategyand prioritized roadmapthat engineeringand leadership can execute against.
• A repeatable discovery loop with customersthat consistently surfacesand validates latent needs.
• Improved shipping cadencewith clearer requirements, better cross-functional alignment,and fewer surprises.A tightened UX system across product touchpointsandthe web presence.

Requirements

Required Qualifications

• 5+ years in product management or product leadership roles, with meaningful ownership of strategyand delivery.

• Proven experience shipping productswith engineering teams, ideally in B2B SaaSand enterprise environments.

• Strong discovery skills: interviews, workflow analysis, hypothesis testing,and translating insight into product decisions.

• Demonstrated ability to drive prioritizationand make hard tradeoffswith incomplete information.

• Degree in Design(UX, Interaction, Product, or related) or equivalent practical design training with a strong portfolio of product work.

• High design judgment: usability, clarity, consistency,and quality bar for end-to-end experiences.

• Excellent writtenand verbal communication, especially in ambiguous, fast-moving environments.

Preferred Qualifications

• Experience building AI-powered or agentic workflows, especially across email, chat,and enterprise tools.

• Familiarity with enterprise procurement, security constraints,and stakeholder complexity.

• Experience with onboarding, activation loops,and land-and-expand motions.Comfort defining lightweight UX standards or design systems in a startup environment.

Benefits

Benefits and compensation

• Competitive salaryand equity, calibrated to experienceand location.
• Flexible PTO,andthe gear you need.
• Travel for customer onsite work, typically 20 to 50 percent.

Traits We Value

• Ambitious, high ownership,and allergic to hand-waving.

• Customer-obsessed, but not customer-led in a way that turns into a feature factory.

• Systems thinker who can connect product, UX, GTM,and operations into one coherent plan.

• Calm under pressure, direct communicator, strong instinctswith dataand narrative.

Locationand Work Style

• Startup pace, high collaboration, high accountability.
• Boston; however, will consider Remotefor the right candidate.