About the Role

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client
• Strong training and facilitation skills, with the ability to conduct effective Knowledge Transfer (KT) sessions and upskill team membersand stakeholders

Work Set-up

• Hybrid set-up
• October: On-site training in Singapore (travel provision included.)

• November – December: Continuation of training on-site in Manila.

• Standard work arrangement resumes thereafter, in line with the assigned project’s requirements.

Requirements, Duties and Responsibilities

• Lead by example in performing mobile and web software testing, verification and validation
• Set the best practices and highest standards for quality management governing project deliverablesand how requirements of the project will be achieved
• Prepare team plan for implementationand maintenance particularly of the Automated Test Suite includingthe DevOps pipeline
• Perform project and team management of QA automation projects (monolithic, frontend, microservices, API) by having full responsibility for the quality of work, overseeing day-to-day-activities, providing progress reports,and maintaining effective communication with client counterpart
• Perform his/her duty as the main quality gate keeperand take the full ownership of all QA activities within the agile team assigned to him/her
• Play a key role in ensuring appropriate standard of quality assurance implemented in all Test Phases
• Act as quality advocate on behalf of the Client(s) and internal stakeholders, to confirm the delivered product solution fits for purposeand meet the business requirement
• Closely collaborate with all other team members (scrum master, developer, business and project stakeholders)
• Being positiveand solution-oriented towards team membersand stakeholders
• Exercise critical, quality-orientedand skeptical thinking about the product solution
• Participate in the daily stand-up meeting, presents testing progressand challenges
• Actively acquire information from stakeholders rather than relying entirely on written specifications
• Work effectively to define testable user stories,and to prepare test scenariosand test cases
• Executeand automate test cases
• Accurately evaluateand report test results, test progressand product quality
• Responding to change quickly, including changing, adding or improving test cases
• Implement a well-structured approach to test defect managementand incident reporting
• Constantly look at ways to improve processes and deliverables
• Planand organize their own work
• Ensure effective issue escalation when there is a significant threat to delivery
• Communicate progress to stakeholders
• Keep abreast of new digital productand technology trendsthat may significantly affect the operations of the Client
• Keep up to date on trainingand continuous personal development plans
• Assist in pre-sales, post-salesand product development to win and maintain clients
• Align with the culture of the company
• Participate in company eventsthat foster camaraderieand build rapportand teamwork
• Communicate regularlyand effectively with Clientand customers as needed
• Familiarityand relevant experience with the insurance industry

• Conduct Knowledge Transfer(KT) sessionsand training for team membersand stakeholders, including during the Singapore(October)and Manila(November–December) training engagements.

• Developand deliver training materials, guides,and documentation to support upskillingand smooth knowledge handover.

Qualifications

• 5+ years of experience in quality assurance or software testing, with at least 2 years in a QA leadership or management role
• Proven experience buildingand leading a QA team, including hiring, mentoring,and performance management
• Strong understanding of manual and automated testing methodologies across web and/or mobile applications
• Hands-on experience with test automation frameworks(Selenium, Cypress, Playwright, or similar)
• Experience designing and maintaining test plans, test cases,and QA documentation
• Familiarity with CI/CD pipelinesand integrating automated testing into deployment workflows
• Solid understanding of the software development lifecycle(SDLC)and Agile/Scrum methodologies
• Experience with bug trackingand test management tools(Jira, TestRail, Zephyr, or similar)
• Strong analyticaland problem-solving skills, with a keen eye for detail
• Excellent communication skillsand the ability to collaborate cross-functionally with engineering, product,and design teams
• Experience definingand tracking quality metrics(defect rates, test coverage, escaped defects, etc.)
• Contributions to open-source projects or a strong personal project portfolio
• Prior experience mentoring or leading engineers
• Strong communication skillsand comfort working in a collaborative, fast-paced environment

• Ability to thrive in a fast-paced environment while managing competing prioritiesand driving successful project outcomes.

• Prior experience conducting Knowledge Transfer(KT) sessions, training, or facilitation for teamsand/or clients is highly preferred.

• Willingnessand availability to travel to Singaporefor training in October,and to continue training in Manila from November to December.