Tasks
- Develop a clear vision and prioritized roadmap for the Claims area and drive product success as a key contributor β from First Notice of Loss (FNOL) through to payout.
- Shape the automation of the claims process: rule-based and AI-supported claims assessment, straight-through processing, and efficient workflows through to settlement and payout.
- Drive structured discovery processes and write precise requirements so that, together with Engineering & QA, we can ship quickly and with high quality.
- Actively integrate AI into your daily work to operate at a higher level, e.g. using structured prompts for rapid prototyping, automated pipelines for user feedback, or data-driven specifications.
- Communicate priorities clearly to leadership and customers and measure the success of your features based on data, always keeping the userβs voice in mind.
- Design seamless collaboration throughout the claims process for all stakeholders, from status communication and task management to dynamic document templates.
Requirements
- 7+ years of product management experience in a B2B SaaS, InsurTech, or FinTech environment; experience with claims processes or insurance core systems is a strong plus.
- Strong operational drive and a clear focus on outcomes: you take real ownership from day one and drive initiatives through to successful implementation.
- AI fluency: You can clearly demonstrate how AI has made your work measurably faster or better in recent months (e.g. reusable prompts, AI-supported data analysis, automated workflows).
- Solid knowledge of agile frameworks and requirements engineering, as well as confident use of common PM tools such as Jira, Figma, and analytics platforms.
- Excellent analytical skills and business-fluent German and English (C1), enabling you to confidently bridge the gap between technology and business.
