At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.
About the Role
Dragos is seeking a senior-level Technical Product Manager to own Collection Management, the shared function that every Dragos collection method depends on. Collection is how the Dragos Platform reaches an environment: sensors for passive traffic, agents on endpoints, active discovery and interrogation of devices, and integrations that pull from third-party systems. This role owns how collection methods are registered, kept healthy and updated, and tasked with work, and how their results come back into the platform. You will also own the contract all methods share. You will partner closely with the Product Managers and Engineering teams behind each method as well as Customer Experience (CX) to make sure a task or a result behaves the same way no matter which method handles it. Most of your customers are the other teams building the platform, so the work is coordination and technical product ownership more than external customer discovery.
Responsibilities
- Define and own the product strategy and roadmap for Collection Management, covering inventory and registration, lifecycle and updates, health and connectivity, and the path results take into the platform.
- Define the common collection contract (registration and pairing, health, updates, configuration and content, and tasking) and the security around it.
- Define how work is dispatched to methods and how status, retries, and results return, including an audit trail of every action taken externally.
- Define how collection methods are updated and receive content, moving from per-version packages to methods pulling what they need.
- Define how entitlements apply to collection tasks.
- Set requirements for secure credential handling.
- Own requirements for ingest, including normalization of data to OCSF and the process for approving schema changes.
- Work with constituent teams to establish and keep ownership boundaries clear: what should happen to a device, how it gets there, and how results resolve to an asset.
- Partner with Product Managers and customer-facing teams (CX, Support, Sales Engineering) to gather real deployment conditions such as firewalls, proxies, certificates, and segmented networks, and validate designs against them.
- Join customer conversations when a deployment issue or design question needs it.
- Make prioritization and trade-off decisions across constituent teams, and communicate requirements to Engineering with a clear business rationale.
- Define, track, and improve KPIs such as connectivity, deployment success, update adoption, and task completion rates.
- Partner with Product Marketing, Support, and CX on documentation, launch plans.
Qualifications
- 5+ years of Product Management experience, including experience owning a platform, infrastructure, or shared-service product that other teams build on.
- Strong technical fluency with agent or collector architectures: registration, fleet inventory, health monitoring, update and staging mechanisms, and remote task execution.
- Working knowledge of secure communications and identity, including TLS and mTLS, certificate lifecycle management, gRPC or similar RPC frameworks, and proxy topologies.
- Familiarity with secrets and credential management (for example Vault or enterprise PAM tools) and the risks of moving credentials across networks.
- Experience with data ingestion pipelines and schema design. Familiarity with OCSF or a similar normalized schema is a plus.
- Proven ability to write precise technical requirements and work directly with tech leads and engineers across multiple teams.
- Excellent written and verbal communication, with the ability to drive alignment across Engineering, Product, CX, and executive stakeholders.
- Strong organizational skills, and a willingness to travel (~10%) for customer meetings, workshops, or company events.
- Direct experience with OT/ICS environments, either on the customer side or building or supporting an OT security product (a plus).
Compensation
- Salary: $180,000
- Competitive Equity Package
- Comprehensive Benefits Plan
