Kin is on a mission to change home insurance from what it is to what it should be. Whether we’re leveraging data to create customizable coverage or providing claims service that goes above and beyond expectations, our members are at the heart of everything we do. In the face of ever-growing climate risk, they deserve an insurance company that cares about them. We aim to stick with our members through thick and thin. We use efficient technology that lets homeowners buy directly from us to keep costs down. This is the essence of Kin. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to: Built In Chicago's Best Places to Work, Midsize Companies (2021-2024). Forbes' America's Best Startup Employers (2021- 2023). Inc. 5000 Fastest-Growing Private Companies. Forbes’ Fintech 50. Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission. So, what’s the role? We are seeking a Product Manager to lead the transformation of Kin’s acquisition funnel as we seek to reinvent home insurance. In partnership with design, engineering, and business teams, this role will reimagine the customer acquisition journey into a seamless and personalized experience that maximizes conversion rate through rapid experimentation. You will set the vision for this space in collaboration with stakeholders and technology colleagues and manage the product through the full development lifecycle including research, validation, presenting your proposals to senior leadership, executing with your dedicated engineering team, and sharing performance results. The ideal candidate will have a strong background in product strategy, user experience optimization, and data-driven decision-making to create a frictionless funnel that aligns with customer needs while improving business outcomes. You will develop a solid understanding of Kin’s business, our customers, and our operations. You will have the opportunity to hone your product management skills by working across our robust platform and leading your development team. Your success and career growth will hinge on your ability to build effective working relationships with your Kin colleagues and your internal stakeholder team in order to identify areas to improve our business, products, and processes. You enjoy solving problems and will often take the initiative to build your case and start a project. A day in the life could include: Define and communicate the product vision Assist in creating and managing product roadmaps that address the biggest needs in our business and meaningfully impact our OKRs, while delighting our customers and other end users Digging deep into our data and product experience to understand the most significant problems that users face, and working with design and engineering to develop and test solutions Collaborating with the user research team and sharing key learnings with your development team, the product team, and the company Partnering closely with the development team to socialize your product plans, and collaborate with them to size the work and find ways to make it better through team feedback Writing user stories that provide all of the details needed by our development teams to develop key features Ensuring the successful rollout, growth, and success of your features via communications and training to appropriate users/stakeholders across the business Defining, evangelizing, and monitoring the metrics that demonstrate product success Coordinating and leading regular team and stakeholder meetings to both gather feedback on your projects and share important updates Motivating the development team and connecting the team’s daily work with our bigger goals at Kin I’ve got the skills… but do I have the necessary ones? 5+ years of professional experience 3+ years of software or technology product management experience Extensive experience working with agile product and engineering teams in startup and/or rapid-growth environments Driving decision making using mix of quantitative data (e.g., metrics, AB testing data, surveys) and qualitative data (e.g., user feedback, user research) Hard Skills Ability to turn incomplete, conflicting, or ambiguous inputs into concrete action plans Customer Research Technical proficiency Effective and concise written and verbal communication Excellent project management skills and well organized A/B testing and other experimentation experience Soft Skills Thinks strategically and with a business mindset Ability to motivate and influence others without authority Ability to communicate with empathy and precision A positive mindset and ability to work collaboratively with team members across the organization (including stakeholder management) Calm under pressure Time management and prioritization; ability to manage deadlines Inclusive mindset and high EQ, valuing differing opinions and healthy conflict Eagerness and willingness to learn, improve, and ask questions Bonus Points: Experience optimizing conversion funnel in a regulated industry (e.g., insurance, finance) Experience integrating with Customer Relationship Management (CRM) software such as HubSpot and Salesforce Proficient in SQL and data analysis Oh, and don’t worry, we’ve got you covered! We offer a comprehensive benefits program, allowing you to choose the benefits that are best for you and your family including: Medical, Dental, Vision, Life Insurance and Disability Insurance options, Employee Assistance Program, as well as elective voluntary benefits such as accident insurance, hospital indemnity, critical illness, legal assistance and pet insurance. In addition to these benefits, we also are excited to offer the following: Competitive salary and equity 401K with company match of up to 4% Flexible PTO for exempt employees, along with 8 company-observed holidays A paid parental leave program that provides 100% salary continuation of up to 14 weeks for birthing parents and 8 weeks for non birthing parents Continuing education and professional development opportunities. Please only apply if you are able to live and work full-time in one of the states listed above. (State locations and specifics are subject to change as our hiring requirements shift.)

Product Manager

Kin

About Kin

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