About Us:
- Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve.
Location
- This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship.
About the SPRUCE IDIQ:
- The SPRUCE IDIQ is a $2.4 billion contract vehicle awarded by the Department of Veterans Affairs to acquire digital products and services that facilitate better user experiences.
- It encompasses five technical functional areas: software development and operations, technical advising and architecture planning, service design and user research studies, data science and analytics, and product support operations.
What will you do?
- We are seeking a Senior Product Manager to lead a critical initiative under the Secure, Performant, Reliable, and User-Centered Experiences (SPRUCE) IDIQ contract with the Department of Veterans Affairs (VA).
- This role will focus on improving the Veteran Transition Experience, ensuring that transitioning service members (TSMs) and recently separated Veterans (RSVs) have seamless access to VA and cross-agency benefits.
- The Senior Product Manager will drive product strategy, collaborate with stakeholders across government agencies, and lead the delivery of digital solutions that enhance the user experience for Veterans and their families.
- This is a full-time position contingent on contract award by our client, with a defined performance period of up to one year.
Responsibilities
- Lead the end-to-end product lifecycle for Veteran transition services, from discovery to delivery.
- Develop and iterate on a data-driven product roadmap in collaboration with VA stakeholders.
- Define key outcomes aligned with VAโs mission to improve the transition experience for Veterans.
- Partner with VA Veteran Experience Services (VES), Product Delivery Service (PDS), and Office of Information & Technology (OIT) teams.
- Work across federal agencies (DoD, DoL, SBA, OPM) to integrate cross-agency benefits for Veterans.
- Cultivate relationships and ensure alignment with Veterans Health Administration (VHA) and Veterans Benefits Administration (VBA).
- Lead multi-disciplinary Agile teams through two-week sprint cycles, ensuring delivery of high-impact features.
- Collaborate with UX designers, engineers, and data analysts to optimize the VA.gov Transition Experience.
- Utilize iterative design principles, user research, and feedback loops to enhance Veteran engagement.
- Ensure seamless integration with VA Master Person Index (MPI) and other authoritative data sources.
Qualifications
- Bachelorโs degree, plus at least five years of relevant experience, or an equivalent combination of education and/or experience.
- Experience/expertise with continuous discovery and delivery required.
- Strong expertise in Agile methodologies, product roadmaps, and stakeholder management.
- Experience in user research, service design, and data-driven decision-making.
- Proven ability to navigate complex technical landscapes, including APIs, cloud services, and data interoperability.
- Ability to manage relationships across multiple agencies and balance competing priorities.
- Must be able to obtain and maintain a Public Trust clearance.
