About the opportunity

We are looking for a curious and data-driven Product Manager, Retention who is passionate about solving complex, tangible problems to join our Retention team. Partnering closely with our brilliant product managers, software engineers, data scientists and designers, you will play a key role in improving customer retention for our core insurance shopping product and help make car ownership an effortless experience. If you are looking for an opportunity to make a measurable difference in the lives of millions and help us disrupt a massive industry, we'd love to hear from you!

Jerry is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 40X and our team to 250 across 4 countries.

How you will make an impact

• Optimize carrier integrations, payment integrations and leverage automation to drive retention for our insurance shopping product
• Run deep dive analyses to identify opportunities to reduce customer churn
• Conduct in-depth user research and think critically about how to solve for our customers’ pain points
• Partner with retention product managers, engineers, data scientists, designers, operations, and biz dev teams to build and launch new features

What we are looking for

• Creative problem-solver: No challenge is too complex, no issue is too hard
• Tenacious: You’re a hustler at heart and you thrive under pressure
• Data-driven: You're extremely analytical and live in data. At the same time, you're confident enough to make decisions when the data is limited
• Super organized: You balance a packed schedule, an endless to-do list, can manage a team, and never let anything drop

Ideal profile

• 2 - 4 years working as a PM in consumer tech
• Comfortable conducting rigorous analyses, developing insightful hypotheses, and validating impact
• A plus if you have weathered an early startup environment

Equal Employment Opportunity

While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]