About the Role

This is a critical role of ‘team lead’ for our cross-functional “Credit Building” Mission Aligned Team (MAT) to help people build credit and at the same time build sustainable Product-Market-Model-Channel (PMMC) Fits.

You will be accountable for the OKRs and outcomes of your product domain in growth, activation, setup, habit, retention, LTV:CAC, and other key metrics, for our existing credit building products and any new products that help users build credit. You will work directly with engineers, designers, data analysts, growth leads, legal, compliance and many other cross-functional partners to develop product strategy, organize and execute sprints, and deliver outcomes.

You’ll report directly to the Group PM for Financial Products and interface and present to executives (like the GM, Leadership Team) on a routine basis.

We are looking for someone who is an excellent leader, has experience with building successful 0-1 products, optimized existing products, drives teams to execute in ambiguous circumstances, and is able to dig deep into the data, extract key insights, and make critical decisions based on analysis. We want someone with a strong bias for action, takes ownership, and comes with solutions to problems we didn’t know existed.

The teammate that will thrive in this role can sway through great storytelling, can operate deep in the weeds in sprints and ceremonies and also look up to the future, and is able to debate from a first principles and data driven perspective. You’ll experiment routinely, collaborate with research teams weekly, and completely own the roadmap for your MAT.

This person is also joining a team committed to changing the landscape of finance for the underbanked and underserved in the United States of America. If this sounds like you, let’s talk!

What You’ll Be Working On

• Drive Outcomes - Set and deliver on OKRs and the mission of the MAT, update the appropriate stakeholders as to challenges, wins, and blockers, and ultimately be held accountable for the outcomes of your team and mission.
• Lead The MAT & Roadmap - Be accountable for your cross-functional MAT team, their performance, and the outcomes of the team.
• Write, Launch, and Study PRDs & Experiments - Create detailed documentation for products and experiments, A/B test, smoke test, and launch in a myriad of other ways, and study the impact of these products.
• Manage Stakeholders - Influence key executives (GM, CEO, CTO etc), leaders (GPM, Directors, Managers etc), and adjacent MAT lead teammates.
• Analyze, Research, and Assess - Dig deep into Amplitude, interviews, UXR research, Hotjar, and many other tools to understand the customer, their needs and jobs to be done.
• Own the Experience - Take accountability for the customer experience from end to end in your domain, ensuring the customers needs are met with high quality products.
• Build Customer Empathy - Research, listen to, and understand our customers and their needs along with the unique financial situations and jobs to be done they face.

Who We’re Looking For

• 3+ years in B2C product management, with prior experience in finding PMMC fits, Credit Building products.
• Background in financial products, with consumer fintechs, or similar.
• 3+ years collaborating with design, engineering, and data teams.
• Strong project management & excellent communication skills.
• Data driven analytical thinking, with the ability to thrive in ambiguity.
• Humble, flexible, and willing to jump into weeds and able to jump back up to the right altitude.

Preferred Experience

• Background in data analytics or engineering.
• Mastery of product management principles.
• Experience working directly with Amplitude, Figma, Jira, Notion, Looker, and Google Suite.
• Deep understanding of subscription and membership models.
• Experience with UXR and customer, competitive, and market research.

Salary Information

$116,000 - $189,000 a year. This range is dependent on experience and not inclusive of any other benefits or equity that may exist in your total compensation package.

Benefits

• Remote first: Flexibility to work from around the world.
• Unlimited PTO, recharge days, travel discounts, and other perks.
• Generous parental leave and flexible return-to-work plan.
• Competitive salary packages, equity options, wellness budgets, and development budgets.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. Accommodations are available on request for candidates taking part in all aspects of the selection process.