About the Team
The R&D Operations team at Clari helps drive Product/Engineering strategic planning, product delivery and effectiveness, operational coordination, and rhythm while driving visibility and coordination within R&D and with our customers and stakeholders. We also love data that helps our teams be more effective in all that they do. If you love working in an Agile environment that values collaboration, innovation, and continuous improvement, we canβt wait to meet you.About the Role
Weβre seeking a Senior product operations manager to join our product operations team. In this role, youβll partner with our global R&D organization as part of the Product Operations group to help facilitate product planning, tools, processes, & meeting cadences. You will be part of the larger R&D Operations Organization at Clari, responsible for supporting our product and engineering teams. This role is multifaceted. It is expected to help support the product process for planning and execution, help own and drive our tool stack, partner on our roll-out process, and facilitate interlocks with cross-functional stakeholders. This role will support our site in Krakow, Poland, and one core Clari product function. This is a fully remote opportunity and can be worked from any location in Poland. Candidates must be based in Poland and be able to travel to the office in KrakΓ³w as needed.Responsibilities
- Develop and implement key templates for product team communications (strategy, roadmaps, all-hands, business cases, business reviews)
- Implement, promote, train, and manage product management tools (feature requests, roadmap tooling, analytics, documentation)
- Help coordinate the site activities for annual and quarterly planning processes along with other Site R&D Ops leaders (prepare initiatives for quarterly planning, refine product discovery processes, being a point person for questions on the overall process)
- Create and leverage key communication artifacts for internal and external audiences (decks, documentation, wikis, release notes)
- Manage internal stakeholders throughout feature roll-outs (tracking, launch cohorts, internal communication, Customer Success enablement)
- Drive or contribute to complex cross-geo Product Operations programs (e.g., Voice of Customer, analytics/feedback support, launch processes)
- Collect, operationalize, and present product feedback (Voice of the Customer, newsletters, roadmapping)
Qualifications
- Three or more years of experience in a similar role, or in Product Management or Program Management within R&D
- Deep understanding of the product development lifecycle and experience with a SaaS solutions provider
- Experience scaling product management teams through various processes and tooling
- Experience coordinating teams and processes in a multi-geographical environment
- Strong written and verbal communication skills, with good presentation abilities
- Data fluent, with the ability to assist product managers in gathering and presenting data such as customer usage, product telemetry, business data, and market data
Perks and Benefits @ Clari
- Team-bonding activities and company-wide events
- Flexible working hours and remote opportunities
- Annual Well-being and Professional Development Stipends
- Private Healthcare and Multisport Pass
- Paid maternity and paternity leave
- Stock options
Youβll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Clari focuses on culture add, not culture fit, and believe we are made stronger by what makes you unique. If you are passionate about learning and excited about what we are doing, then we want to hear from you!At Clari, we are excited to welcome talented individuals to our growing team. We are actively hiring across multiple geographies and encourage you to explore opportunities on our careers page that interest you. Please note that all official communication regarding job opportunities at Clari will come from an @clari.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Clari Careers site.
