Job Description

Pioneer an entirely new design discipline where the "user" is no longer mainly human. Define how AI agents navigate, operate, and succeed within our platform. Ensure human oversight remains clear, trustworthy, and seamless when needed. Transform our platform into an agent-ready substrate: machine-legible, safe by design, observable by default, and cost-aware. Define and design the new deliverables required for agents to use our tools. Mentor designers in this new discipline, influence product strategy, and evangelize agent-first design principles across the R&D organization. Own the end-to-end AX design process.

Requirements

8+ years of experience in UX, Product Design, or related design disciplines.
Demonstrated experience designing for complex B2B SaaS or platform products.
Strong foundation in systems thinking, information architecture, and semantic design, the ability to design structure and logic, not just interfaces.
Experience in building operating models and conceptual design.
Experience working in and leading cross-functional teams (design, engineering, product management, AI/ML).
Experience with the full design lifecycle: research, ideation, prototyping, testing, iteration, and delivery in Agile environments.
Expert in Figma, Figma make, Cursor, Claude Code, Codex and modern design tools.
Excellent communication skills, the ability to articulate complex agent-system interactions to both technical and non-technical stakeholders.
Fluent in English, both spoken and written.
Deep fluency in LLM patterns (ReAct, Chain-of-Thought) and the ability to design state-machines, tool-use contracts, and autonomous workflows that an agent can reliably follow.
Experience designing for non-deterministic systems.
Mastery of semantic modeling and machine-legible design.
Ability to design across all interaction modes, from Interactive (Human-led) to Supervised (Co-pilot) to Lights-out (Fully autonomous).
Comfortable navigating API documentation, JSON structures, and capability contracts.

Benefits

A company that continues to grow, change and innovate, and gives our teams the space to be proactive and creative. Real career opportunities. We care about growth and development. Vertical career progression is an obvious possibility, but we also offer the possibility for lateral moves, joining different teams, and mastering specific skills. Work colleagues that are as smart, hardworking and driven as you – and a team that is global. Disrupting the status quo is in our DNA. We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

OutSystems