Job Description
Own end-to-end design for high-impact areas across the CSQ suite (examples include: dashboards, insights workflows, segmentation, filters, session replay, zoning, and AI-driven actions). Shape UI patterns that work across multiple products and states, reducing complexity and inconsistency. Translate large, messy datasets into clear, usable interfaces that feel fast and intentional. Design dashboards, metric layers, segmentation tools, and filtering systems that scale. Bring AI features to life with simple, intuitive interactions that support trust and decision-making. Pair with engineers to ensure pixel-perfect execution in React+Tailwind using our in-house design system. Use data, quant and qual, to refine ideas and validate decisions. Set the bar for design craft across the organisation. Coach senior and mid-level designers in visual design, interaction thinking, and clarity of communication. Work closely with the design system to evolve shared patterns and elevate implementation quality. Lead cross-functional initiatives where the brief is ambiguous and the stakes are high. Work deeply with PMs, engineers, data scientists, and AI teams to define problems and shape solutions. Bring clarity to prioritisation by framing trade-offs and showing what βgoodβ looks like. Communicate openly and frequently, keeping teams aligned on decisions and rationale.Requirements
- A portfolio showing world-class UI craft, with examples of complex, data-heavy product work.
- Strong interaction design skills and understanding of systems, flows, and hierarchy.
- Experience with SaaS products, preferably enterprise or analytics.
- Ability to take an ambiguous problem and bring structure, clarity, and direction.
- Comfort working in multi-disciplinary teams and navigating multiple stakeholders.
- Track record of lifting the craft of an entire design team.
- Strong facilitation skills and a track record of driving and leading cross-functional initiatives.
- Good mix of customer empathy and entrepreneurial pragmatism.
- Track record of discovery projects and customer validation that fueled product strategy and innovation.
Nice to have
- Experience with design systems at scale.
- Experience designing for AI features (suggestions, automation, agents, or pattern generation).
- Familiarity with B2B analytics, experimentation, or observability tools.
Benefits
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.
- Work flexibility: hybrid and remote work policies.
- Generous paid time-off policy (every location is different).
- Lifestyle allowance.
- A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work.
- Every full-time employee receives stock options, allowing them to share in the company's success.
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts.
- And more benefits tailored to each country.
