Tinder

UX Researcher II

11 days

Our Mission

Launched in 2012, Tinderยฎ revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, โ€œIt Starts with a Swipeโ€โ„ข

Our Values

  • One Team, One Dream: We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission.
  • Own It: We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence.
  • Never Stop Learning: We cultivate a culture where itโ€™s safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving.
  • Spark Solutions: Weโ€™re problem solvers, focusing on how to best move forward when faced with obstacles. We donโ€™t dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals.
  • Embrace Our Differences: We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team.

What You'll Do:

  • Collaborate with UX Researchers, Product Designers, Product Managers, and Data Scientists to define research objectives, plan studies, and execute research initiatives.
  • Conduct primary and secondary research using qualitative and quantitative methodologies such as usability testing, user interviews, surveys, and more to improve the adoption, usability and enjoyment of Tinder experiences.
  • Partner with cross-pillar and cross-functional teams to identify research needs and evaluate research topics, critically analyzing and optimizing research frameworks to ensure effective study design.
  • Translate user insights into actionable recommendations that inform product strategy and design improvements.
  • Advocate and spread empathy for the user by communicating research findings through written reports, creative artifacts, storytelling, and presentations tailored to diverse audiences.
  • Support iterative testing of design solutions to ensure alignment with top user needs.
  • Develop a deep understanding of your craft by owning key aspects of the research process, such as test setup, data collection, analysis, and reporting, while starting to spot gaps and improvements in processes and documentation.

Minimum Qualifications:

  • Bachelorโ€™s degree in Design, Human-Computer Interaction, or a related field, or equivalent professional experience.
  • 2โ€“4 years of experience in UX research, with a proven ability to apply qualitative and quantitative methodologies to inform product design and decision-making.
  • Experience conducting generative and evaluative user research to address product, design, and business challenges.
  • Strong analytical and organizational skills with the ability to balance multiple projects and priorities.
  • Ability to work collaboratively across teams, demonstrating a user-centered mindset and problem-solving skills.
  • Excellent communication skills, with experience presenting insights to stakeholders at various levels.

Preferred Qualifications:

  • Interest in social app products and trends, particularly those that resonate with Gen Z audiences.
  • A collaborative, low-ego approach to working with others and a proactive attitude toward creative problem-solving.

Commitment to Inclusion

At Tinder, we donโ€™t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you donโ€™t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences.

Please mention to Tinder that you found this position thanks to Woody so that we can keep sharing the best creative jobs with you. Your support goes a long way ๐Ÿ’œ

About Tinder

Website

Launched in 2012, Tinderยฎ revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, โ€œIt Starts with a Swipeโ€



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