Responsibilities
- Moderating and planning usability lab studies.
- Analyzing research findings and helping to prepare high-impact reports and presentations for clients.
- Delivering findings that ensure the usability and usefulness of interfaces for our client's end-users.
- Partnering with the Project Manager and Project Leadership to ensure successful study execution.
- Advocating for users while understanding the business goals of clients.
Requirements
- Formal education in a relevant field such as usability engineering, human-centered design, cognitive psychology, or equivalent hands-on experience to demonstrate an understanding of usability theory, methods, and practices.
- 5 years of experience designing and conducting a wide range of UX research activities with a particular focus on rolling/rapid research programs.
- Excellent presentation and written communication skills.
- Experience working directly with clients in a consulting role, including leading client meetings.
- Proven ability to communicate recommended design solutions for observed UX issues.
- A high comfort level with computer hardware and software.
- Ability to work on-site, in-lab at our client's NYC location.
- A working knowledge of technology constraints and capabilities.
- Direct experience with user-centered design projects.
