Responsibilities
- Define the research function: Establish processes for user interviews, persona development, and usability testing at speed.
- Uncover insights: Conduct interviews and analyze data to reveal why users behave the way they do.
- Shape strategy: Translate research into clear, actionable recommendations for product and design teams.
- Collaborate cross-functionally: Work closely with Product, Engineering, Science, and Solutions to align research with business goals.
- Test and iterate: Evaluate new designs and features through rapid user testing, ensuring they meet real needs.
Requirements
- 8+ years of experience in user research, with a portfolio showcasing personas, interview insights, and strategic recommendations.
- Strong, efficient communicator who excels at presenting insights to stakeholders.
- Previous UI/UX design experience to help translate insights to product.
- Fluency in qualitative and quantitative methods (e.g., interviews, surveys, persona mapping, UX journeys, usability testing).
- Autonomous, self-motivated, comfortable navigating ambiguity.
- Strong French proficiency (written and spoken).
- Passion for enterprise and AI domains.
- Bonus: Experience with AI tools, developer workflows, or enterprise software.
Work Conditions
- Position based in Paris HQ offices.
- Encouraged to work at office at least 3 days per week for better communication.
- Remote policy provides flexibility depending on manager discretion and context.
- Employees expected to maintain regular team communication and be available during core working hours.
Benefits
- Competitive salary and equity package.
- Health insurance.
- Transportation allowance.
- Sport allowance.
- Meal vouchers.
- Private pension plan.
- Generous parental leave policy.
