Responsibilities

• Write, edit, and refine digital copy across site and app experiences to ensure clarity, usability, and consistency.
• Collaborate with Brand and Copy teams to craft copy that guides, informs, and converts while aligning with regulatory and compliance needs.
• Use strong attention to detail to manage copy documents used for site designs and QA, tracking edits and ensuring accuracy.
• Map and optimize copy across high-funnel (campaigns, landing pages, blog) and low-funnel (product, checkout) entry points to create cohesive, conversion-driven user journeys.
• Lead SEO initiatives by auditing, updating, and optimizing content across blog and top-of-funnel pages, in partnership with an external agency.
• Improve overall copy flow to reduce friction and enhance the user journey by working with testing leads to test, learn, and optimize.
• Leverage data, insights and testing to continually optimize messaging impact.

Requirements

• 3–5+ years of experience in UX writing, copywriting, or content strategy for digital products within an eCommerce company
• Experience with Figma and Google Drive is essential. JIRA a plus
• Strong understanding of UX best practices, microcopy, and content design principles
• Hands-on experience with SEO keyword strategy and optimization
• Excellent writing and editing skills, with flexibility between functional and brand-forward tones
• Collaborative approach with experience working across Product, Design, Creative, and Marketing teams
• Experience working in an agile environment a plus