What You'll Do

• Spearhead end-to-end research for big bet initiatives using AI to accelerate discovery-to-insight cycle.
• Deliver high-impact artifacts driving executive decision-making quickly.
• Scale research capability by coaching Product Managers and Designers on methodologies.
• Architect Research-as-a-Service model with office hours, templates, and peer-review checklists.
• Audit and re-engineer manual workflows using AI to eliminate operational drudge work.
• Maintain centralized repository with LLM-based natural language querying for insights sharing.
• Establish governance and ethics rules for AI-augmented research ensuring privacy compliance.
• Facilitate post-research workshops translating findings into actionable product requirements and design specs.

Who You Are

• Systems Architect with 8+ years UX research experience building insights engines for SaaS.
• AI-Native Researcher experienced in AI-driven research lifecycle automation.
• Coach & Consultant mentoring teams and democratizing research through tools and sessions.
• Strategic Facilitator skilled at synthesizing data into prioritized actionable backlogs.
• Privacy-First Thinker knowledgeable in PII and data privacy for AI processes.

Preferred Qualifications

• Experience building or managing an Insights Commons or searchable stakeholder repository.
• Expertise in AI research methods like trust evaluation and LLM thematic analysis.
• Background in Research Operations focused on automating recruitment, incentives, transcription.
• Advanced degree in HCI, Cognitive Psychology or related field focused on human-computer-AI interaction.