Key Accountabilities

• Take ownership of feature design from discovery through to development-ready screens, balancing user needs, business goals and technical constraints
• Use our design system effectively and contribute to its ongoing evolution by identifying gaps, proposing improvements and sharing best practices
• Apply and extend existing design patterns to ensure consistency and quality, particularly when working on mature products where interaction detail is critical
• Develop clear, end-to-end user journeys that articulate user needs, pain points and opportunities for improvement
• Use and contribute to our feature delivery templates, fully annotating designs to clearly document design decisions and design system usage
• Ensure that all designs are inclusive and accessible, meeting accessibility standards and advocating for best practice across product teams
• Support senior designers and the Experience Design Lead with delivery and strategic initiatives, while also mentoring more junior designers where appropriate

Skills & Experience

• Proven experience in a B2B SaaS environment as a UX/CX Designer
• Ability to shape feature requirements through research, insight and collaboration with product and delivery teams
• Strong ability to create low- and high-fidelity wireframes and prototypes to explore, test and communicate design solutions
• Ability to manage deadlines effectively and confidently challenge or renegotiate timeframes with clear justification when required
• Ability to communicate openly with the team about progress, risks or support needs, and to work independently with appropriate escalation
• Ability to clearly articulate design ideas and rationale to a broad range of stakeholders, including senior and non-design audiences
• Strong collaboration skills and experience working closely with other designers in both one-to-one and group settings
• A proactive approach to learning new skills, tools and design approaches, and applying them in practice
• Ability to adapt to changing priorities and shifting workloads in a fast-paced product environment

Work Environment

• Predominantly remote role with flexibility in how and where you work
• Travel to the Thame office at least twice a month and occasionally to London, Birmingham, Manchester or Leeds for team and company days
• Part of an international design team with early start times on certain days