Duties and Responsibilities

• Advance the quality of current digital experiences, as well as design innovative, “first‑of‑their‑kind” experiences for students.
• Synthesize experience requirements, journey maps, and research insights into clear visual and interaction designs.
• Create wireframes, high-fidelity mockups, and interactive prototypes for websites, applications, and end-to-end student journey experiences.
• Ensure designs align with usability best practices, accessibility standards, and UMGC brand guidelines.

Collaboration with Experience Designers & UX Research

• Partner closely with Experience Designers to validate experience intent, business goals, and functional requirements.
• Collaborate with UX Researchers to design research-ready artifacts and iterate designs based on student feedback.
• Support rapid, same-day or short-cycle iteration based on research findings and stakeholder input.

Stakeholder Alignment & Communication

• Present designs to university stakeholders to build shared understanding and alignment across teams.
• Use design artifacts to facilitate decision-making and resolve competing needs across departments.
• Incorporate feedback while maintaining a cohesive, student-centered experience vision.

Design System & Visual Consistency

• Contribute to and apply shared design patterns, components, and visual systems.
• Ensure consistency across experiences, including portals, tools, and supporting materials.
• Support the evolution of visual standards as new experiences and needs emerge.

Design Handoff & IT Partnership

• Prepare design specifications and documentation to support technical implementation.
• Partner with IT teams to clarify design intent and answer questions during development.
• Participate in design reviews to ensure implementation aligns with validated experience designs.

Knowledge and Skills

• Knowledge of user-centered design principles, usability best practices, and accessibility standards.
• Knowledge of design processes across the product or experience lifecycle, from concept through validation and handoff.
• Understanding of how research insights, business requirements, and technical constraints inform design decisions.
• Ability to translate complex requirements and research findings into clear wireframes, mockups, and interactive prototypes.
• Strong collaboration skills, with experience working closely with experience or product managers, UX researchers, and technical teams.
• Strong visual design and interaction design skills, with attention to consistency, clarity, and usability.
• Ability to communicate design rationale clearly to both technical and non-technical stakeholders.
• Proficiency with modern design and prototyping tools, specifically Figma.
• Ability to work in an iterative, fast-paced environment and support rapid design changes based on feedback.
• Ability to balance multiple initiatives while maintaining a cohesive experience vision.
• Ability to facilitate alignment and decision-making through design artifacts.
• Ability to adapt designs based on user feedback, stakeholder input, and evolving priorities.

Required Qualifications

• Bachelor’s Degree in interaction design, graphic design, web development, or a related field from an accredited institution of higher learning.
• 3 to 5 years designing complex digital experiences in environments that require collaboration across multiple stakeholders and systems.

Preferred Qualifications

• IAAP certified for web accessibility compliance.
• Learning design or higher education industry experience.

Workplace Accommodations

The University of Maryland Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities.

Benefits Package Highlights

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays.
• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans.
• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance.
• Flexible Spending Accounts: Available for medical and dependent care expenses.
• Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
• Tuition Remission: Immediate availability for Regular Exempt Staff.