Location
- Remote / Cincinnati, OH
Contract
- 20-40 hours a week, for 3+ months
Our Mission
InfoTrust is transitioning from a high-touch services firm to a SaaS powerhouse. Our backend engineering is robust, capable of automating complex governance tasks using both agentic and traditional architecture for Fortune 50 companies and global brands.
The Challenge
We are tackling one of the most persistent bottlenecks in the enterprise software space: the "Service-to-Value Gap." Currently, massive organizations are trapped in a cycle of manual service hours simply to maintain the baseline health of their technical infrastructure.
Your challenge is to design a federated product suite that transforms these high-friction, manual workflows into a frictionless, automated experience. You won't just be designing dashboards; you will be designing a cohesive ecosystem where individual, high-density technical applications work in concert to solve "impossible" scale problems.
What Youβll Do
- The Federated Experience: Design a unified "Single Pane of Glass" that orchestrates multiple sub-applications, each with its own deep technical logic and state.
- SME-Led Design (EDF): Collaborate directly with our Subject Matter Experts to extract "manual service logic" and synthesize it into elegant, automated product flows.
- Frictionless Complexity: Design "Safe-to-Fail" environments, bulk-action frameworks, and intelligent defaults that allow non-technical users to execute expert-level tasks.
- Agentic Interface Design: Define how users interact with an autonomous "Agentic Layer." Design the patterns for how AI agents communicate intent, show progress, and seek verification.
- System Ownership: Build and maintain a scalable design system that supports rapid development across multiple technical domains.
Who You Are
- The "Suite" Thinker: Proven track record of designing B2B SaaS Product Suites or complex internal tools.
- Technically Literate: Comfort with APIs, JSON schemas, and complex logic trees.
- Complexity Wrangler: Experience with Data-Heavy Dashboards and Automation Builders.
- Tooling Native: Expertise in Figma and modern prototyping tools, comfortable in technical tooling environments.
- The Subtractor: Instinct to streamline UI with a focus on "White Space" as a feature.
- Cognitive Ergonomics Expert: Knowledge of information processing and creating minimal decision fatigue.
- Visual Hierarchist: Mastery in using design elements to guide user attention.
Zone of Genius Check
You will LOVE this job if you reject passive analytics in favor of action-oriented interfaces. You will HATE this job if you need a complete idea before starting as we require independent refinement of concepts.
Requirements & Qualifications
- Experience: 5+ years in UI/UX or Product Design for B2B SaaS, Enterprise Software, or Complex Data Applications.
- Portfolio: A mandatory portfolio demonstrating simplification from complex to streamlined states.
- Tool & Language Proficiency: Figma, Logic & State Mapping Tools, Node-Based UI Design.
- Technical Empathy: Understanding technical constraints in design.
- Communication: Able to defend design decisions logically.
- Bonus Points: Experience with Data Governance, Analytics, or DevOps tools.