Responsibilities
- AI UX Strategy: Shape the way that PTC’s products evolve by defining a cross-product vision, principles, and strategy for AI UX.
- Cross‑Product Patterns & Guidelines: Perform user research and comparative analysis to translate findings into reusable AI UX patterns.
- Design Direction & Enablement: Provide actionable direction, critique, and hands-on guidance to designers implementing the patterns.
- Team Culture: Engage in team rituals, mentorship opportunities, and design-related events.
Skills and Knowledge
- In-depth comparative & competitive analysis to identify best‑in‑class AI UX patterns.
- User research skillset to validate AI interactions.
- Strong written & visual communication.
- Requirements gathering & writing.
- Design direction & coaching.
- Curiosity about software space and design trends.
- Expertise designing rich interactive applications for web and/or desktop.
- Self-starter with strong organizational skills.
Experience
- Lead cross-product UX initiatives or standards programs.
- Translate research and insights into reusable patterns.
- Directed designers and partnered with Product, Engineering, and Data/AI teams.
- Drove measurable UX improvements.
- Experience in enterprise SaaS.
- Experience contributing to a shared design system or UX guild.
Minimum Qualifications
- Bachelor’s degree in HCI/UX or related field.
- 8+ years in UX/Product Design with 3+ years leading cross-product or design-system-level initiatives.
- Portfolio demonstrating your UX work and impact.
