Our Mission
Launched in 2012, Tinderยฎ revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, โIt Starts with a SwipeโโขOur Values
- One Team, One Dream
- Own It
- Never Stop Learning
- Spark Solutions
- Embrace Our Differences
What You'll Do
- Drive and execute large-scale, complex UX Research projects from inception to completion, including planning, design, data collection, analysis, and reporting.
- Design and conduct innovative qualitative and quantitative studies, including usability testing, user interviews, surveys, ethnographic studies, and advanced data analysis.
- Translate complex research data into clear, actionable insights that inform product strategy, design decisions, and user experience improvements.
- Bring user insights to life to communicate research findings using storytelling techniques including video, data visualization, personas, journey maps, and more.
- Work closely with product managers, designers, engineers, and other stakeholders to identify research needs and align research objectives with business goals.
- Champion user-centered design principles and ensure the voice of the user is consistently represented in all stages of product development.
- Communicate VoC effectively to all levels of the organization.
- Communicate, influence and drive decision-making with executive stakeholders via storytelling.
- Provide mentorship and guidance to junior researchers and team members, fostering a culture of continuous learning, professional growth, and excellence.
Minimum Qualifications
- Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
- 7+ years of hands-on experience in UX Research within a product organization, with a proven track record of leading impactful research projects and driving product success.
- Expertise in a wide range of research mix-methodologies and tools, including advanced qualitative and quantitative approaches.
- Excellent analytical and problem-solving skills, with the ability to synthesize complex data into clear and actionable insights.
- Excellent communication and presentation skills, with the ability to influence and collaborate effectively with stakeholders at all levels, including executive leadership.
- Demonstrated experience in an agile development environment and a deep understanding of product design processes.
- Strong leadership and collaboration skills, with the ability to work across cross-functional teams.
Preferred Qualifications
- Master's or Ph.D. degree in a related field.
- Experience using ML/AI to synthesize qualitative and quantitative insights at scale.
- Leadership experience in a UX Research team, with a history of mentoring and developing junior researchers.
- Domain expertise in a specific area relevant to our product, particularly in the dating space.
- Proficiency with advanced research tools and software like eye-tracking.
- A strong portfolio showcasing a diverse range of research projects and their tangible impact on product outcomes.
- Ability to work independently, manage multiple projects simultaneously, and thrive in a fast-paced, dynamic environment.
