Job Description
- Research, evaluate, and use AI tools to rapidly ideate and prototype product concepts for user validation β helping us get lightweight versions in front of users faster
- Participate in user research sessions, developing an understanding of who our users are, what tasks they're trying to accomplish, and what gets in their way
- Assist in building out our user research program β including organizing and categorizing user feedback by product and user type, and helping track insights from sources like support tickets, surveys, and user interviews
- Contribute to design system and style guide work, supporting visual and interaction consistency across products
- Collaborate with the UX Team Lead, product managers, and engineers to validate ideas early and often
- Document research findings and prototype iterations, and help communicate UX recommendations across the team
- Other tasks and responsibilities as assigned
Requirements
- Currently enrolled in an undergraduate program in HCI, UX Design, UI Design, User Research, or a related field
- Genuine interest in AI/ML and hands-on experience with AI tools (e.g., ChatGPT, Copilot, Gemini, or similar)
- Familiarity with prototyping tools such as Figma or similar
- Strong communication skills with the ability to clearly articulate design decisions and research findings to both technical and non-technical audiences
- Curiosity about users and a genuine interest in understanding their needs, not just their behaviors
- Self-starter mentality with a bias toward action and iteration
- Must be authorized to work in the United States
Benefits
- Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
- $500 wellness card for Health Coverage Participants
- 401(k) with 4% Company Match, vested from the first day of hire
- Flexible Spending Account (FSA) & Dependent Care Account (DCA)
- Life Insurance
- Bonding Leave
- Paid Volunteering Program
- Bonus eligibility
- Paid Time Off (PTO) inclusive of vacation, personal and sick time
- Paid Holidays
- Wellness Program
- Employee Engagement Activities
- Professional Development Opportunities
- Tuition Reimbursement
- Student Loan PayDown Program
- Employee Referral program
- Employee Assistance Program
