Responsibilities

• Define and design multi channel digital solutions with different disciplines in a highly collaborative environment
• Partner closely with clients, serving as an internal champion to ensure our work meets their needs and also serving as an advisor to further their business aspirations through design.
• Lead multidisciplinary teams through complex projects
• Plan, conduct, and interpret primary and secondary research to inform the user interaction and visual direction of a product or service. Research methods include user and business stakeholder interviews, generative customer research, usability evaluations, concept validation, and user testing
• Collaborate on and influence the different stages of a digital product—this includes shaping project scope, driving internal and external strategy, and conducting research
• Plan and host collaborative workshops and work sessions with internal and external teams
• Lead teams in the creation of experience or product design artifacts including archetypes, customer journeys, service blueprints, ecosystems, initial concepts, prototypes, design directions, design systems and detailed design documentation.
• Mentor and/or manage others in the experience design discipline
• Impact Method through common missions that create a diverse organization, further the quality of our work and support the growth and success of our business
• Practice responsible design (accessible and inclusive)
• Foster a culture of curiosity across design, product and technology that manifests in how projects are framed and executed.

Qualifications

• Demonstrated success in defining, creating, and launching digital products and services
• 7+ years experience in design research, digital strategy, digital product design and/or service design. Your story/portfolio reflects a solid foundation in understanding the complexity and intricacies of business problems. Your work to solve these is an appropriate mix of pioneering and pragmatic.
• 1+ year team management experience either in HR capacity or project team leadership
• Functionally bilingual in business Japanese (e.g. N2) and English (e.g. ~TOEPIC 750)
• Undergraduate and/or Masters Degree in Design[product, visual/interaction, architecture, industrial], Human Factors, Engineering [mechanical] or equivalent professional experience
• Effective time management skills to balance project schedule with fast-paced deadlines
• Excellent verbal/written communication and presentation skills, with the ability to successfully articulate design concepts and intent to your team and your client
• Ability to collaborate with Technologists as it pertains to developing digital products

Location

• Remote first working with occasional need to be in our Tokyo office
• International travel for team and client meetings is required, typically up to 15%.

Why Method?

• We look for individuals who are smart, kind and brave.
• We believe in work/life balance. Seriously. We offer a ton of competitive perks, including:
• Continuing education opportunities
• Flexible work from home policies
• Commuting allowance
• Housing allowance
• Family allowance
• Wellness allowance
• Additional benefits include support for life events, natural disasters, and annual health check-ups.

Next Steps

• If Method sounds like the place for you, please submit an application.