Job Description
- Approaching UX challenges with empathy and compassion.
- Utilizing and communicating human-computer interaction (HCI) best practices.
- Prototyping concept designs and validate design direction with appropriate user and stakeholder input.
- Communicating scenarios (using personas), end-to-end experiences, interaction models, and screen designs to other people working on a product.
- Working with design lead and other user experience designers to incorporate a visual or brand identity into the finished product.
- Reducing ambiguity in problems through quantitative and qualitative research β you work with researchers to go to the source and make sure you truly understand the issues that the providers and customers want to be solved.
- Measuring results: you define success through clear metrics so the customer can see what works and what doesnβt.
- Succinctly communicating or demonstrating issues to your team, and leading the thought process of your team to drive toward feasible, viable, and highly-usable solutions.
- Working as part of an agile software development team - youβre a creative thinker and skilled communicator who thrives in cross-functional teams.
Requirements
- US Citizenship or Green Card only - we do not offer Sponsorship.
- US Residency for at least the past 3 years.
- Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation.
- Understanding how to work within a suite of products and how UX decisions impact that suite.
- Working within agile UX processes, interacting with both product management and product development teams.
- Creating and communicating interaction and UX design decisions in the most appropriate forms β from user stories, to wireframes to high fidelity prototypes.
- Developing and maintaining design mockups, user flows, wireframes, detailed specifications and other design documents as needed.
- Participating in a wide range of human-centered research projects including usability testing, contextual and stakeholder interviews.
- Working closely with the development team to deliver the best user experience possible.
Benefits
- Remote First, Remote Only Culture.
- Four weeks paid time off yearly (prorated based on start date for the first year).
- 10 paid floating company holidays.
- Flexible schedule.
- Work from home setup including a Macbook.
- Collaborative, learning environment.
- Medical, dental, and company-paid vision insurance.
- Optional HSA account with some medical plans and a company contribution.
- Company paid basic life and AD&D insurance coverages.
- Company paid short and long term life insurance.
- Optional critical illness and accident insurance.
- 401K plan with 3% safe harbor contribution.
- Wellness resources and virtual care.
- Perks Plus employee discounts.
