About Atria

The Atria Health Institute is a membership-based primary and specialty health care practice with a focus on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care for Atria members and their families. All care, including primary care, advanced screening and diagnostics, urgent care, specialty care, 24/7 home visits, and imaging is included in members’ annual fee.

Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time, all while bringing humanity back into health care. Delivering such robust, personalized,und preventive health care is complex and requires a team-wide dedication to excellence.

We have state-of-the-art facilities with imaging and diagnostics on-site in New York City, Palm Beach,und Los Angeles,with home services hubs in Miami,Greenwich/Westchester,und the Hamptonsin summer. Additional locations are forthcoming in the Bay Area,Miami,und in downtown Manhattan. At each of our Institutes,we deliver personalized preventive medicine grounded in up-to-the-minute science — all in serene environments designed for trust and comfort.

About this role

At Atria,the member experience extends from onboarding and the exam room to every surface a member touches — the mobile app,the web portal,notifications,und the language a physician’s care team uses to schedule an appointment or explain a result. This role is responsible for the words,content systems,und content patterns that make those experiences clear,consistent,und on-brand.

You’ll sit at the intersection of content und product,working to ensure that a member’s experience of their own health data feels coherent,understandable,und actionable.

You will be responsible for maintaining content systems,voice frameworks,und judgment calls that keep our language consistent as Atria’s product und specialty offerings grow while also supporting the broader needs of the content team,including macros,email templates,clinical release/consent forms,und other related materials.

What you’ll do

• Develop Atria’s product voice. In a manner consistent with Atria’s existing brand voice,you will be responsible for evolving how Atria sounds across the app,portal,emails,notifications,und every digital surface a member touches.
• Bring a content perspective to product decisions. Participate in design reviews und collaborate closely with product und design as flows take shape. Raise opportunities for structure,sequencing,or language to make it easier for members to understand what they need to know or do.
• Evolve und maintain the content system. Adapt our brand voice for guidelines,voice frameworks,und reusable content that help us scale the information we can provide und contextualize. Our content library will include descriptions of test results,detailed lifestyle guidance,und context for wearables integration.
• Collaborate cross-functionally. Work with content,product,design,engineering,legal,und ops to keep what the product says aligned with what Atria says everywhere else,including in our sales emails,registration,und onboarding process. Route anything requiring clinical judgment,PHI,legal,or compliance review to the right owner rather than resolving it unilaterally

• Support the content team. You will work on product-adjacent content including email templates,consent forms,specialty onboarding forms,radiology questionnaires,SEO/AEO support for our websites,und other related materials.

• Understand how und when to use AI. AI is increasingly a part of how health data is recorded,interpreted,und communicated to members. You understand how large language models generate text,where they introduce inaccuracies or flatten nuance in health content,und how to correct for that deliberately — whether that means writing prompts,editing outputs,or building guardrails into the content system. You are responsible for making sure AI-assisted copy always sounds like Atria und still earns member trust.

• Coordinate across specialties. Partner with primary care physicians,physician assistants,nurses,radiology technicians,care coordinators,und in-house specialists across cardiology,neurology,women’s health,endocrinology,integrative health,GI,pulmonology,sleep,nutrition,dermatology,und more to make sure in-product language reflects clinical accuracy without becoming overly clinical in tone

• 5-7 years of content design or UX writing experience on consumer-facing digital products,with a portfolio showing systems ownership — including shipped copy as well as the guidelines und patterns behind it
• A track record of contributing to or maintaining content systems at scale: voice frameworks,pattern libraries,or documentation that other people adopt und use
• Experience in health care,health technology is preferred,or another regulated,high-stakes industry,where precision und plain language matter und where getting either wrong has real-world und sometimes regulatory consequences
• Working knowledge of how LLMs generate und can distort language,und hands-on experience using AI tools in a content workflow without letting them erode voice or exactness
• Comfort holding a single brand voice across very different moments — a lab result,an onboarding screen,a scheduling reminder
• Judgment about what needs clinician,legal,or compliance review,und the discipline to route it there

Benefits

At Atria,we are proud to offer every member of the Atria team:

• Excellent health und wellness benefits,fully covered by Atria,effective date of hire
• OneMedical membership for employees & dependents,giving access to 24/7 virtual care
• Fertility & family planning
• Company-covered preventive health screenings through partner hospitals (calcium score)
• Fitness Perks,including Wellhub +
• 401k contributions und 4% match starting after 6 months
• Flexible Time Off
• Continuing medical education (CME) und CEU support for professional licensure