Job Description
Therefore, a dynamic and innovative design agency, is seeking a talented and passionate Senior UX Designer to join our remote team.
This is a unique opportunity for someone with a deep understanding of UX Research and a proven track record in leading the redesign of complex B2B and B2C web applications and websites. You will be at the forefront of designing intuitive and impactful digital experiences for a diverse range of projects, including travel clients' B2B and B2C user portals, CMS-managed corporate websites, multi-user disaster management applications, and advanced web search tools and information architecture structures.
While our operations are based out of Toronto, we welcome candidates from across Canada to apply.
Responsibilities
- Lead qualitative stakeholder and user research workshops.
- Translate ideas and aspirations into user journey maps, high-level concepts, and visual designs.
- Lead the transformation of raw research data into meaningful scenarios, insights, and personas.
- Collaborate with strategy and stakeholders in defining product requirements, KPIs and product releases/roadmaps.
- Define and communicate interaction models.
- Facilitate prototyping workshops and hacking sprints.
- Utilize and adapt design systems in defining UI interactions and user journeys.
- Create user flows, wireframes, and information architectures to address user needs.
- Work collaboratively with clients to conduct usability testing sessions.
This job may be right for you if youโฆ.
- Genuinely care about user experience and are committed to helping clients reach their ambitious goals.
- Are passionate about the intersection of customer experience, digital design, and interactive technology, with a strong knowledge of best practices.
- Are innately curious and love asking hard questions.
- Value functional, well-researched, and intentional design over artistic impact.
- Are committed to design thinking.
- Are collaborative by natureโnot a lone wolf.
- Take pride in your work and love contributing to great projects.
- Are a detail-oriented personโno detail is too small to matter to you.
- Find new challenges energizing!
Requirements
A qualified candidate will have:
- 5+ years in the industry working on the full life cycle of complex web/mobile applications.
- A demonstrable portfolio of data-informed digital design projects.
- Experience leading UX research and discovery workshops, and gathering and evaluating user requirements.
- Experience working with stakeholders in developing value proposition canvas, customer mapping, and identifying user journeys.
- Expertise in illustrating design ideas using storyboards, process flows, and sitemaps.
- Ability to identify and troubleshoot UX and CX issues.
- Extensive experience developing design systems for interactive interfaces.
- Ability to action on layout adjustments based on user feedback.
- Apply a human-centred design methodology approach and best practices to ensure that client needs and business goals are met and on-brand.
Qualifications & Skills
- Five years of industry experience as a user-experience professional. Direct, hands-on experience in conducting research and designing interfaces.
- Expert in Figma (and FigJam)
- Strong portfolio with a range of projects that shows:
- You have a strong command of design principles and processes.
- Creative talent as well as refined design expertise.
- Post-secondary degree in design, marketing, data sciences, business or related field.
- You have demonstrated leadership in defining and iterating best practices and successfully implemented changes to the design process.
- Understanding of HTML/CSS/JS.
