In this role, you will
- Conduct comprehensive research initiatives using methods like surveys, usability testing, and user journey mapping.
- Collaborate closely with Product Managers, Designers, and Engineers to uncover user insights.
- Translate research findings into actionable design recommendations and product strategies.
You will need
- 7+ years of experience in UX research, focusing on both generative and evaluative methods.
- Strong knowledge of qualitative and quantitative research methods, tools such as Optimal Workshop, UserTesting, and Qualtrics.
- Excellent communication skills and an ability to present complex findings effectively.
- A Bachelorβs or Masterβs degree in HCI, Psychology, Cognitive Science, or a related field.
- Familiarity with UX/UI design tools like Figma, Sketch, or Adobe XD.
What we offer
- Flexible working conditions as a remote contractor.
- The opportunity to work in a fast-paced Agile environment with cross-functional teams.
- An opportunity to significantly impact the user experience of an essential financial service.