Thumbtack

Experience Researcher

5 months
We are looking for an Experience Researcher to join our team and drive impactful research initiatives.

In this role, you will

  • Scope and conduct mixed-method research projects.
  • Collaborate with product managers, designers, engineers, and data scientists.
  • Synthesize qualitative and quantitative data into actionable insights.
  • Select appropriate research methodologies for various product phases.
  • Advocate for the needs and experiences of both pros and customers.

You will need

  • BA/BS degree and 5+ years of applied research experience.
  • Strong understanding of qualitative and quantitative methodologies.
  • Experience with usability studies, interviews, and surveys.
  • Basic statistical analysis skills with software like R or SPSS.
  • Excellent communication and presentation abilities.

What we offer

  • Virtual-first working model with in-person events.
  • 20 company-wide holidays and a year-end shutdown.
  • Library space in San Francisco for collaboration.
  • Reimbursements for WiFi and cell phone use.
  • Employee Assistance Program for mental health.
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About Thumbtack

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At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imaginewhat weโ€™ll build together. 


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