Position Overview

Duties and Responsibilities

• Manage the end-to-end UX design process for our telehealth platform, taking ownership of both visual and interaction design elements to deliver exceptional user experiences.
• Collaborate closely with engineers, product managers, and internal stakeholders to define and execute design solutions using an iterative approach that align with business objectives and user needs.
• Develop user personas, user flows, low-fidelity wireframes, high-fidelity designs, and interactive prototypes to effectively communicate design concepts and solutions.
• Contribute to the development and evolution of our design system, including identifying opportunities to improve existing components and creating new ones as needed.
• Partner with product managers and developers to ensure the successful implementation of designs, providing guidance and support throughout the development process.
• Design and iterate on complex prototypes using Figma, incorporating feedback from stakeholders and user testing to refine the user experience.
• Provide design insights and recommendations to non-designers, helping to improve user flows, aesthetics, and overall product usability.
• Conduct user interviews and user testing sessions to gain insights into user pain points, goals, and opportunities, informing design decisions and product enhancements.
• Proactively build relationships within stakeholder teams and collaborate to bridge the gaps between product features.
• Collaborate with other product designers to ensure a holistic design throughout our products.

You will likely have

• Minimum of 4 years of experience working as a product designer or UX designer, preferably in a startup environment
• Some experience designing DTC or B2C software at scale
• Strong portfolio showcasing your expertise in visual and interaction design for digital products
• Seasoned professional comfortable leading projects in a corporate environment
• Proficiency in Figma for interface design and prototyping
• Excellent communication and collaboration skills, with the ability to effectively convey design concepts and rationale to cross-functional teams
• Proven track record of delivering high-quality designs and working closely with developers on implementation
• Strong competency in figuring out what designs work from a business perspective and will actually impact business metrics, not just what designs look beautiful
• Strong visual design skills, with a keen eye for aesthetics, graphic design, typography, and layout
• Experience conducting user interviews, usability testing, and incorporating user feedback into design decisions
• Self-motivated, detail-oriented, and able to work independently in a fast-paced, fully remote work environment

You may have

• Experience working in a high-growth startup environment with tight deadlines and turnaround times
• Experience with digital health or healthcare technology in general
• Experience and comfortability in a fully remote environment
• Strong understanding of Material UI design principles and experience using Material UI as a design system.

Company Offers

• Platinum PPO Healthcare + Vision & Dental (Henry covers 99% for employees and 50% for their qualified dependents).
• 401(k) with matching contributions beginning your first day.
• Unlimited PTO (target of 4 weeks)
• Fully remote position with occasional travel.
• Impactful, rewarding work as part of a fast-growing brand helping thousands of people every day.

Equal Opportunity Statement