Job Description
Skillshare is looking for a Brand Operations Coordinator to join the Brand & Social team. In this high-impact role, youโll help enhance the output and function of the team responsible for driving brand awareness and consideration, while building our communities off-platform through engaging social content.
The right candidate is highly organized, has a keen attention to detail, is quick to jump into problem-solving mode, and has a passion for all things marketing, brand, and social media โ especially in the digital space.
Quick note: this is a contract role, expected to work up to 20 hours per week.
What youโll do
- Responsible for day-to-day operations support and identifying process improvement across the Brand & Social team, ensuring projects and campaigns are delivered on time and on budget
- Support with internal communication for the Brand & Social team, including team updates, scheduling & facilitating team meetings, and our OKR process
- Set up ad-hoc and recurring meetings, capturing discussion, following up with identified stakeholders on next steps and open questions, and updating our documentation and project trackers in tools like Airtable
- Develop documentation and communication for Partnerships and Teacher engagement on marketing initiatives and asks, in partnership with Legal, Content, Community teams
- Lead planning and delivery of campaign and social assets from the Brand Studio and Content teams, ensuring proper spec adherence and that delivered assets are optimized for individual social platformsHelp pull analytic data and provide input on campaign and monthly/quarterly reports
- Support Skillshareโs YouTube presence through identifying trending topics / SEO opportunities for video planning and programming, and weekly video upload and optimization
- Manage the teamโs Airtable, which we use both for social content and team project planning
- Facilitate stakeholder communication across the company to ensure relevant teams are involved at the right time and in the right way
- Work closely with VP, Brand & Social and the Finance team to track and estimate department spend
What youโll need to be successful
- Organization and attention to detail is key. This role is filled with many small day-to-day tasks and itโs crucial that youโre able to stay organized and keep track of all asks
- An understanding of how digital marketing works and how the work we do positively impacts our business, our customers, and our partners. You are familiar with digital tools (like Airtable, Google Docs/Sheets/Slides, Sprout Social), social and video platforms (Meta, TikTok, YouTube), and comfortable with looking at and understanding data
- Strong communication skills. You will be representing the team to different internal and external stakeholders and itโs important you can communicate clearly and effectively.
- You enjoy troubleshooting. The right person is able to quickly come up with solutions or identify ways to improve processes when hiccups occur
- Ideally, you have 1-2 years of working experience in marketing, brand or content team
- You have a natural passion for creativity, creators and community
Why you're excited about us
- Impact: Your work will help enhance the output and function of the team responsible for driving brand awareness and consideration, while building our communities off-platform through engaging social content.
- Teamwork: We have a passionate, talented team that is a lot of fun to work with.
- Mission: Weโre doing work that matters โ connecting lifelong learners around the world and empowering them to pursue their creativity.
- Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.
- We expect to pay between $40 - 50/hr, on a part-time schedule up to 20 hours per week. Where we land in that range will depend on experience - you can trust us to make an assessment based on your unique skills and communicate that with you.
