About the Role

• Lead design of Patreon’s core membership monetization experiences that help creators present their best work and convert fans.
• Design tools and touchpoints to deepen fan engagement and unlock sustainable revenue.
• Consider long-term fan journeys and multiple moments of engagement.
• Work closely with Product, Engineering, and Research teams to clarify opportunities and deliver polished, user-centered solutions.

Responsibilities

• Lead design for membership experiences that deepen creator–fan relationships and drive monetization.
• Translate broad, multi-touchpoint journeys into clear product flows and strategies.
• Identify and design tools for creators to showcase work that inspires fan engagement and conversion.
• Partner with Product, Engineering, and Research to scope, iterate, and deliver high quality solutions.
• Use insights from research, data, and market analysis to guide design direction and validate solutions.
• Maintain high standards in visual and interaction design across membership experiences.

Requirements

• 5+ years of product design experience focused on consumer-facing digital products.
• Proven experience designing complex, multi-step user journeys that drive retention, engagement, or monetization.
• Strong visual and interaction design skills with focus on clarity, simplicity, and detail.
• Comfortable navigating ambiguity and converging on clarity through exploration and iteration.
• Skilled collaborator building trust and alignment across disciplines.
• Portfolio demonstrating shipped, high-impact work with measurable results.
• [Nice to have] Experience in digital media, subscriptions, community platforms, or e-commerce.
• [Nice to have] Familiarity with fan engagement or membership-based product experiences.

Work Model

• Hybrid work model requiring in-office presence 2 days per week in New York or San Francisco.