Location

• Our HQ is based in London (Oval) but you'll work collaboratively with our Head of Design based in Dublin

Position Type

• Full-time

Role Overview

• Work on meaningful design at the intersection of service, system, and interface design
• Focus on clarity, systems thinking, purposeful quality design, and collaboration
• Partner closely with product, engineering, commercial teams, and customers
• Shape problems, craft simple and scalable experiences with real impact
• Mentor other designers and contribute to design culture and scaling
• Work across the full product lifecycle with focus on outcomes and learning speed

Design Values

• Clarity over all
• Systems thinking
• Craft and impact
• Bias to ship
• Curiosity and candour

Design Challenges

• Improving teacher request flow and refining brand growth
• Working on smarter booking request experiences for educators
• Complex design challenges in workflow UX, service design, visual systems, information architecture, messaging, accessibility, and trust

Culture and Work Style

• Design as a partner, co-own problems and solutions within squads
• Lean design processes with efficient Figma flows and sharp critiques
• Growing design system with scope to define and evolve it
• Small design team with big ambitions and influential roles
• Async and face-to-face collaboration with structured rituals
• Mission-led and user-focused product with deep real-world impact
• Scrappy in places, valuing clean chaos and doing things properly

Growth and Progression

• Individual growth paths rather than strict promotion ladders
• Levels reflect growth and scope, not inflated titles
• Shared context leadership expected, supportive but not micromanaged
• Compensation linked to level and impact with solid pay
• Investment in growth ongoing, not just rewards after the fact

Hiring Process

• Recruiter chat to check basics and mutual fit
• Meeting with Head of Design to discuss work, values, and past projects
• Design task session solving real product problems
• Culture and collaboration chat with future team members
• Honest and constructive feedback when requested

Diversity and Inclusion

• Commitment to a culture of equity and inclusion valuing diverse traits and perspectives
• Safe and equitable environment for all regardless of demographics or beliefs
• Inclusive hiring from a wide pool reflecting the diversity of community and customers
• Team includes diverse backgrounds including teachers, pilots, fundraisers, engineers, lawyers, marketers, and more