Responsibilities

• Own the design process: Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution.
• Champion user needs: Deeply understand our diverse user base (global broker partners, internal users) and advocate for their needs throughout the product development lifecycle.
• Shape our design system: Support efforts create and maintain a cohesive design system that scales across Alpaca’s product ecosystem.
• Collaborate effectively: Work closely with product managers, engineers, partner success teams, internal operations teams, and fellow designers to bring innovative solutions to life.
• Execute proactively: Balance multiple projects and feature launches while consistently raising design quality.

Requirements

• 7+ years of experience in product design, with a proven track record of launching complex operations management tools in a fast-paced environment.
• Passionate about understanding user needs through user research and translating them into intuitive and engaging experiences.
• Thrives in a collaborative, remote environment and excels at communicating design decisions effectively.
• Experience designing intuitive operational tools and meaningful metrics and analytics that empower users to make informed decisions.
• Strong analytical skills to evaluate processes, identify inefficiencies, and recommend data-driven solutions.
• Solid understanding of working with APIs, implementation of designs by engineering, and tools to streamline development handoff.

Bonus Points

• Experience working in a startup environment for operational tooling products.
• Industry experience in B2B fintech, medical/pharma, logistics, manufacturing, aerospace/automative.

Benefits

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card