Responsibilities

• Actively create, improve, and document scalable, agile processes to ensure design and product teams are aligned and operating at an excellent rhythm.
• Serve as the connective tissue between design, product, engineering, data, and executive leadership to facilitate communication, align on project timelines, and identify opportunities for increased efficiency.
• Partner with stakeholders to identify and resolve operational roadblocks, streamlining workflows to help design and product teams deliver as much as they can.
• Provide excellent communication to the broader business on product updates and release timelines.
• Gather product signals from customer-facing teams and external sources to help inform product strategy.
• Centralize and operationalize product data such as customer behavior, sentiment, and conversion to inform roadmaps and product strategy.
• Act as a subject matter expert for design tools (e.g., Jira, Figma, Asana), providing support and ensuring they enable efficient workflows.

What You’ll Bring to Engine

• 6+ years of experience building out operations for design and/or product teams.
• Exceptional at prioritization and distilling complex processes or problems into their simplest form.
• Experience rolling out changes iteratively and ensuring projects stay on time and on task.
• Deep understanding of product development lifecycles and agile methodologies.
• Bonus points for experience with production support or program management.
• Experience presenting strategic plans to C-level executives.
• Ready to roll up sleeves, collaborate, and deliver meaningful results in a fast-paced environment.