Senior Product Designer

Job Description

About the role

Loyal is less than 12 months away from the projected launch of our first product. We’re seeking an experienced Senior Product Designer to specialize in creating engaging and user-friendly digital experiences. This role covers web design, UI/UX, social media content, and online advertising, ensuring that all digital touchpoints are visually appealing and aligned with Loyal’s brand..

You will be reporting to our Creative Director.

Your daily work will include:

• UI/UX
  Develop intuitive and user-friendly interfaces for our D2V (direct-to-vet) product, taking best practices from ecommerce to create an intuitive and delightful purchasing experience.
• Web design
  Design and maintain Loyal’s website, ensuring a seamless user experience and consistent branding.
• Clinical trial web experience
  Iterate on Loyal’s digital properties related to clinical trials to optimize conversion.
• Social media
  Create compelling visuals and graphics for social media platforms to engage our audience and promote our brand.
• Email marketing
  Work with marketing team to optimize our email pipeline.
• Online advertising
  Design effective online advertisements that capture attention and drive engagement and conversions.

About you: 

• 5+ years of experience in digital design, with a strong focus on web and UI/UX design.
• Proficiency in design and prototyping tools including Figma and the Adobe Creative Suite.
• Strong portfolio showcasing digital design projects, including websites, UI/UX work, and social media graphics.
• Understanding of HTML/CSS and basic web development principles.
• Experience working closely with engineering.
• Ability to create designs that are both aesthetically pleasing and functional.
• Strong understanding of user-centered design principles.

While not required, we’d be especially excited if you:

• Experience in 3D design (e.g. Blender, Cinema 4D)
• Experience in motion graphics
• Experience in illustration
• Experience in photography/videography

How you work and think:

• Gladly participate in a team-oriented culture
• Ability to thoroughly research novel concepts and communicate ideas
• Self-starter who is always looking to push the ball forward
• The ability to work independently with minimal supervision
• Detail-oriented, disciplined, naturally seeking ownership and responsibility, and happy to be working on a mix of the fascinating and the mundane
• Professional and clear communicator with the ability to distill out the important information for relevant stakeholders no matter how complex the scenario
• Growth mindset, value transparency, seek out feedback and iteration cycles.

Why you might not like this role:  

• All designers at Loyal are expected to be design generalists or “full-stack” designers. This means that they are capable of carrying a project from ideation to final deliverables. This may include scoping projects, strategy, research, project management and creating production-ready assets that can be handed off to engineering.
• This is a fast-paced, rapidly-scaling startup environment.
• We may be comfortable with more ambiguity and uncertainty than you are accustomed to, as we like to test hypotheses early. You’ll need to be comfortable taking full responsibility for your area of expertise, with support and guidance from the rest of the team and company.
• You’ll need to be comfortable adapting to change, and operating in a fast-paced, highly-regulated environment.
• You’ll need to build and troubleshoot processes from scratch.
• You’ll need to be creative in solving problems, especially those without precedent.
• Building difficult things is…difficult. The process forward is not always linear.
• We continually find ways to enhance remote working and communication.

What you will gain from this role:  

• Experience leading the launch of a first-of-its-kind drug to market
• A working environment that is positive, kind, thoughtful, and full of some of the smartest people in the industry
• Experience building process and doing impactful work

Loyal Benefits:

• Full-coverage health insurance — medical, dental and vision — for you and your dependents
• $1,000 home office equipment stipend
• $1,200/year learning budget for books, courses, etc.
• $250/month wellness budget for gym, cleaners, spa, food, etc.
• All 3-day weekends are turned into 4-day weekends 🎉
• Unlimited vacation and paid holidays
• Paw-ternity leave — adopt a dog and get a day off with your new family member 🐶
• Annual company retreat at beautiful locations across the country (recently: Tahoe, Cape Cod)
• Competitive salary
• Company equity options grant for new hires

Loyal is founded and led by a first-gen, female CEO and is proud to be an equal opportunity employer. We do not discriminate against applicants based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.