Welcome to the Design team at LivePerson! Here you will be working on a rich and multi-layered SaaS platform that is being used daily by some of the biggest brands in the world. We are a leading player in enterprise-to-consumer communication, using the most advanced AI tools in the market.
As a UX/UI designer, you will work closely with product managers and development teams on the companyโs top products. You will have a direct impact on brands and users across the globe who count on our tools for call center operation, automation, and monitoring.
You will:
- Collaborate with cross-functional teams, including product managers, developers, and other stakeholders, to translate business goals and user needs into intuitive and visually appealing designs.
- Conduct user research and usability testing. Gather feedback to inform design decisions and enhance the overall user experience.
- Develop wireframes, prototypes, and high-fidelity designs to effectively communicate design concepts and interactions.
- Create user personas, journey maps, and other design documentation to ensure a deep understanding of target users and their workflows.
- Work closely with development teams to ensure seamless implementation of designs and maintain design consistency across products.
- Advocate for user-centric design principles and contribute to a culture of design excellence within the organization
You have:
- Proven experience as a UX/UI Designer in a mid to senior-level role (3-5+ years).
- Strong portfolio showcasing a range of UX/UI projects, including SaaS products and B2B solutions.
- Proficiency in design tools such as Figma.
- Knowledge of interaction design, information architecture, and usability principles.
- Experience with user research methodologies and usability testing.
- Excellent communication skills with the ability to present and articulate design decisions to diverse stakeholders.
- Ability to work from midday - evening (Advantage).
If you are passionate about creating outstanding user experiences for SaaS products in the B2B space and possess the required skills and experience, we invite you to apply and be a key contributor to our innovative and collaborative team.
Benefits:
- Health: medical, dental, and vision
- Time away: vacation and holidays
- Development: Generous tuition reimbursement and access to internal professional development resources
- Equal opportunity employer
- Remote