Who We are
Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if youโre not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.
If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.
Overview
Electric is looking for a talented Product Designer to join our agile, close-knit design team. You will be integral in shaping user experiences for our SaaS products, working closely with cross-functional teams to design, iterate, and deliver intuitive solutions that solve real-world problems for small business IT users.Reporting to the Manager, UX Design, weโre seeking someone who thrives in small teams, can wear many hats as a full-stack designer, and is passionate about creating impactful user experiences across research, interaction, and interface design. If you're excited by the chance to collaborate, iterate quickly, and contribute to Electric's mission of empowering small businesses, this is the role for you.
What Youโll Do
- End-to-End Design: Lead UX efforts across research, interaction design, and UI design, ensuring cohesive and intuitive user experiences.
- Support Scrum Teams: Embed yourself within one or more scrum teams, acting as a key contributor in agile ceremonies and continuously advocating for the userโs perspective.
- Iterate Fast: Be responsive to feedback and iterate quickly in a fast-paced, agile environment.
- Collaborate Cross-Functionally: Work closely with product, engineering, and other teams to iterate quickly on solutions that meet business needs while delivering exceptional user experiences.
- Communicate Design Decisions: Present your work, gather feedback from cross-functional partners, and iterate to achieve the best possible outcomes.
- Design for Scale: Balance immediate business needs with long-term scalability, ensuring designs evolve with our product and its growing user base.
- Research & Validate: Leverage research methodologies and user feedback to inform and validate design decisions, ensuring user needs are always at the forefront.
- Evolve Design Systems: Contribute to and help maintain Electricโs design system, ensuring consistency and efficiency across our product suite.
- Flexible Toolset: Use Figma for wireframes, prototypes, and high-fidelity UI, and Miro for collaborative activities like journey mapping and ideation, with the ability to adopt additional tools to optimize design processes.
- Mentor: Mentor and guide team members when opportunities arise (for Sr. candidates)
Who You Are
- Full-Stack Designer: You bring a well-rounded skill set across UX research, interaction design, UI design, and UX copy. Youโre comfortable diving into various aspects of design depending on project needs.
- SaaS Background: You have experience designing for SaaS products, particularly in environments that require understanding both user and technical constraints.
- Experienced in Small Teams: Youโve thrived on small, agile teams, where collaboration and flexibility are key. You understand the dynamics of cross-functional teamwork and adapt quickly to shifting priorities.
- Agile & Adaptable: You work well in fast-paced, agile settings where quick iterations and feedback loops are part of the process. You adapt to challenges with ease and maintain a solution-focused mindset.
- Growth-Oriented: Youโre passionate about learning and improving both your personal skill set and Electricโs product offerings. You seek opportunities to grow our user base and enhance customer success.
- Collaborative & Open to Feedback: You work well with cross-functional teams and take feedback constructively to improve your designs.
- Excited about Small Business IT: You care deeply about solving problems for small business users and are excited to support their success through thoughtful, user-centered design.
- AI Enthusiast (Preferred): You have an interest in and experience working with AI-related products, or have demonstrated a commitment to learning how AI can enhance user experience.
What You Bring
- 5+ years of experience as a UX/Product Designer with a proven ability to deliver successful design solutions.
- A portfolio showcasing thoughtful, end-to-end design solutions, highlighting your ability to create effective user flows, wireframes, and UI designs for SaaS products.
- Strong ability to conceptualize complex user journeys and communicate how an experience will unfold across an end-to-end product.
- Demonstrated success in agile teams, working closely with product managers, engineers, and stakeholders to ensure alignment and high-quality outcomes.
- Familiarity with user research and testing methodologies, using data to drive decisions and validate design approaches.
- Working knowledge of responsive design and design system best practices, ensuring scalability and consistency across products.
- Knowledge or experience working with AI-related products or a demonstrated passion for learning about AI in UX is preferred.
- Familiarity with IT management solutions for small businesses or a similar domain is preferred.
