Text

Product Designer - Insights

19 days

About the Role


Hello ๐Ÿ‘‹ Weโ€™re the Insights team. Text customers generate a ton of communication data. They spend hours working on it every week to improve their customer service and sales. Our role is to automate that work and deliver ready-made insights. This way customers can focus on making decisions instead of manipulating the data in spreadsheets.

What kind of work youโ€™ll be doing

  • Designing interface that makes working with reports and text data simple and efficient.
  • Coming up with ways to display data that reveal new Insights.
  • Participating in discussions about the direction we should go next, based on customer feedback and analytics.
  • Measuring the results of our releases and looking for design tweaks that can help us improve.
  • Using existing components and proposing new ones to create a better visual representation of Insights in our apps.
  • Shaping an uncharted area in Text.

Who you will be working with

  • Weโ€™re big believers in quick iterations and experiments based on customer feedback.
  • Weโ€™re very excited to explore it together.
  • Weโ€™re all based in Wrocล‚aw and weโ€™re looking for someone from Wrocล‚aw as well since a lot of our best discussions happen in person.
  • We love good ideas and weโ€™d love to hear yours!
Please mention to Text that you found this position thanks to Woody so that we can keep sharing the best creative jobs with you. Your support goes a long way ๐Ÿ’œ

About Text

Website Linkedin

Text is the company behind LiveChat, ChatBot, HelpDesk, KnowledgeBase, and OpenWidget. We help brands provide better customer service at scale by analyzing, enriching, and automating text communication.


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