Responsibilities

• Lead the design and execution of strategic, shared components and features that drive significant customer value and promote consistency across the platform.
• Engage in customer discovery to shape feature strategy and design scalable experiences that align with the business goals.
• Collaborate with product teams to identify and advocate for design initiatives that have a broad organizational impact.
• Foster collaboration among design peers to ensure shared solutions are effective and adaptable across various areas of the platform.
• Enhance our design system, ensuring additions support strategic objectives and uphold high design standards across the organization.

Requirements

• 6+ years of experience delivering high-quality B2B SaaS products on large-scale projects, with a strong focus on high-quality design execution.
• Proven ability to create designs that drive business impact by deeply understanding the domain, leveraging customer insights, validating decisions through research, and influencing internal stakeholders.
• Demonstrated success in leading the design process from ambiguity to execution for entire product areas, maintaining high executional quality and organizational impact.
• Prior experience designing automated processes and utilizing AI to effectively solve customer pain points.
• Strong collaboration skills with cross-functional teams (e.g., subject matter experts, engineers, sales), translating complex technical concepts into intuitive, customer-friendly designs.
• Proven ability to mentor and influence others, including senior and executive management teams, driving design strategy, systemic thinking, and product sensibility.
• Comfortable navigating ambiguity, solving complex problems, and managing projects with proactive escalation handling.
• Excellent communication skills, capable of articulating design concepts to diverse audiences.
• A portfolio is required, showcasing consumer-grade craftsmanship and product solutions tailored to customer needs.