Responsibilities
- Own messaging and positioning for your product area or customer segment
- Partner with Product Managers to deeply understand the product, roadmap, and customer needs; produce documentation and assets to share your understanding internally and externally
- Lead product launches and feature announcements end-to-end, orchestrating cross-functional execution across Sales, Growth, and CS
- Develop customer-facing narratives, including website copy, product pages, launch assets, and lifecycle messaging
- Create sales enablement materials including pitch decks, one-pagers, battle cards, click-through demos, and competitive assets
- Design, run, and synthesize customer and market research to uncover insights that inform positioning and GTM opportunities
- Partner with revenue teams to ensure messaging consistency across website, ads, lifecycle marketing, and email
- Track and communicate launch performance, customer feedback, and competitive changes
Requirements
- 3β6 years of experience, with 2β3 years in Product Marketing or a closely related role (e.g., Product Management, Customer Success, Sales Engineering, Growth Marketing, Competitive Intelligence)
- Experience working with product teams and translating product details into clear, compelling customer communications
- Direct customer-facing experience gained through conducting interviews, attending sales calls, or providing CS/implementation support
- Experience delivering meaningful contributions to product launches or major feature rollouts such as enablement, messaging, pitch decks, or campaigns
- Strong written and verbal communication skills; exceptional ability to turn complex ideas into clear, customer-friendly stories
- Solid understanding of customer personas, buying journeys, and sales motions
- Strong collaborative nature and relationship-building across stakeholders; deep understanding of the various responsibilities of different internal teams
- Strong self-management skills to own timelines, feature release work-backs, and project prioritization
- Data-driven mindset; complete comfort deriving insights from multiple known sources of data, as well as ideating new methods for obtaining helpful data
- Familiarity with G-Suite, Notion, Figma, Slack, HubSpot, Google Analytics, Wynter, and Gong
Preferred Skills and Experience
- Strong analytical/research background (STEM degree is a plus)
- Experience in B2B SaaS or high-growth technology companies
- Track record of success targeting multiple industries or personas
- Understanding of startup finance and equity
- Keen eye for all things design & comfort working with design agencies
Work Environment and Benefits
- Competitive salary and equity
- Medical, Dental, and Vision insurance
- Unlimited PTO + Winter holiday break
- Parental leave
- Generous stipends for WFH, learning, wellness, and AI tools
- 401(k) match (US) / Pension match (Canada)