Responsibilities
- Contribute to product roadmaps using customer insights, business objectives, data analysis, and market research.
- Maintain deep understanding of product, customers, user personas, and pain points.
- Discover and frame problems through research, conversations, and focus groups with customers and stakeholders.
- Discover solutions with ideation, prototype development, testing, and analysis with Design and Engineering.
- Translate requirements into functional specifications, prioritizing iterative enhancements to improve customer value and support long-term goals with Design and Engineering.
- Identify and mitigate risks to product development and launch, ensuring requirements are met and changes do not disrupt usage.
- Contribute to and help execute launch plans supporting adoption goals and KPIs.
- Document changes and collaborate with Go To Market teams to distribute documentation, educate, and drive solution adoption.
Requirements
- Bachelorβs Degree or higher from an accredited institution or equivalent practical experience.
- Minimum 2 years of experience in an entry to mid-level technical or business facing role at a product-led technology company.
- Minimum 1 year direct experience engaging with enterprise B2B customers, including interaction with C-suite and senior executives.
- Leadership experience professionally, academically, or extracurricularly.
- Proficient in modern web technologies and design principles; ability to quickly grasp and apply unfamiliar concepts.
- Creativity and resourcefulness to identify solutions to achieve product goals.
- Adaptive to changes and capable of making sound tradeoff decisions to support customer and business needs.
- Proactively manage workload and tasks independently with good judgment in prioritization and time management.
- Reliable, organized, and punctual in-person or remotely.
- Excellent written and verbal communication skills; succinct and direct.
- Able to travel to customers, partners, conferences, and office locations as needed.
- Experience operating within Product Development Lifecycle at a company following Agile principles and continuous integration and delivery.
- Experience performing and reporting on market research and competitive analysis.
- Comfortable analyzing and interpreting data to inform product decisions and strategies.
- Legally able to work in the United States.
