Responsibilities
- Drive tangible improvements in customer retention for the core insurance shopping product by optimizing carrier and payment integrations and leveraging automation.
- Uncover key opportunities for reducing customer churn through deep-dive analyses and understanding user behavior.
- Conduct user research and translate findings into innovative solutions addressing customer pain points.
Requirements
- 3 - 5 years working as a Product Manager in consumer tech with a track record of impact.
- Comfortable with rigorous analyses, developing insightful hypotheses, and validating their impact on key metrics.
- Creative problem-solver who thrives on ambiguity and tackles challenges head-on with innovative solutions.
- Tenacious with a strong sense of ownership and drive in a fast-paced environment.
- Data-driven with conviction and ability to make informed decisions even with limited information.
- Super organized and execution-focused, managing complex projects and collaborating with diverse teams.
- Bonus points for experience in startup environments.
