Responsibilities

• Develop and maintain deep understanding of the product’s features, user journeys, technical architecture, and business value.
• Demonstrate familiarity with Agentic AI concepts and leverage analytics, customer feedback, and business insights to inform backlog prioritization.
• Drive program increment planning by aligning team objectives with strategic goals across value streams.
• Maintain a well-groomed Jira backlog, ensuring stories are clearly defined, prioritized, and sprint-ready.
• Participate actively in agile ceremonies and serve as the product voice within the team.
• Collaborate with engineering, design, QA, and business stakeholders to clarify requirements and resolve ambiguities.
• Maintain clear documentation and communicate progress, risks, and timelines.

Preferred Qualifications

• 3–5 years of product management or related experience in a fast-paced, agile environment.
• Experience in marketing automation and/or digital engagement platforms.
• Fluency in Jira and/or Aha!.
• Experience working with technical teams and understanding APIs, data models, or system architecture.
• Exposure to scaled agile frameworks such as SAFe and LeSS.
• Experience using AI/ML tools to enhance productivity, decision-making, or product discovery.
• Strong understanding of customer discovery techniques and user research methodologies.
• Experience contributing to platform or multi-product ecosystems.
• Familiarity with compliance, security, or regulatory requirements in product development.
• Familiarity with product analytics tools like Amplitude, Mixpanel, Looker, and A/B testing frameworks.

You’ll Thrive in This Role If You Can

• Build strong business cases with data and financial modeling.
• Navigate complex, high-impact product roadmaps confidently.
• Thrive in fast-paced, agile environments with shifting priorities.
• Ask smart questions and seek data to uncover real product needs.
• Communicate clearly across technical and non-technical audiences.
• Collaborate effectively with cross-functional teams.
• Break down big visions into actionable, high-value deliverables.
• Earn engineers’ trust through strong technical understanding.
• Think strategically and scale customer needs into platform-wide solutions.

Security and Privacy Requirements

• Responsible for preserving confidentiality, integrity, and availability of company information assets.
• Ensure data privacy of employees and customers and complete required privacy training timely.