Responsibilities
- Developing and driving strategy for user experience on Wikipedia in alignment with global trends evolving around knowledge creation and consumption.
- Becoming an expert in the goals and challenges of users joining the Wikipedia community from different backgrounds, geographies, and experiences.
- Building the product roadmap; defining products, writing requirements, prototyping, developing and launching products and features
- Determine concrete proposals and timely decisions through effective collaboration, data, and feedback process.
- Managing products through the full product lifecycle, using both qualitative and quantitative methods to measure the impact of your work and clearly articulate long term vision for them.
- Working with a cross-functional team to build products.
- Collaborating with volunteer community members around the world.
- Coordinating and collaborating across other departments, such as Marketing, Movement Communication, or Partnerships, that participate in expanding user engagement.
- Releasing and iterating intentionally to provide incremental value and validate hypotheses.
Skills and Experience
- 3 to 5 years of demonstrable experience as a product manager or equivalent role defining, designing, building and managing user-facing products
- Demonstrated success in growing a new user base or in launching new products
- Expertise in user-facing products, mobile application development and mobile user experience, creating demos and interactive prototypes
- Experience working with users and digital communities in the Middle East, Africa, South and South East Asia, or Latin America
- Experience writing requirements with the ability to translate complex technical requirements to make effective decisions and business cases. Experience in large refactors and migrations is a plus.
- Proficiency with data, reporting, analytics, or A/B testing
- Experience working with cross-functional teams
- Experience working in an agile or iterative software development environment
- Bachelorβs degree or equivalent in relevant work experience
Qualities that are important to us
- Ability to clearly communicate product plans and results to stakeholders and collaborators
- A desire to make meaningful contributions to knowledge equity, free culture, and open access
- Awareness of multilingual digital content practices
Additionally, weβd love it if you have
- Enthusiasm for user communities who love to create and contribute
- Experience working with communities, volunteers, or open source projects
- Experience working in a fully remote, geographically distributed, and asynchronous teams
- Experience with digital marketing tactics
- Understanding related to assessment of regulatory, geo-political, and policy impacts on product
- Experience with products backed by machine-learning
- Experience editing Wikipedia or contributing to other wiki projects
- Fluency in languages other than English
